Daniela Meza
Scheduler Call Center
DALLAS,TX
4
years of professional experience
Dedicated and detail-oriented healthcare professional with experience supporting clinical operations, patient care, and administrative workflows. Proficient in Epic EHR, with hands-on experience managing patient information and utilizing the system to support surgical procedures and office visits. Strong organizational, communication, and multitasking skills, with a commitment to maintaining accurate documentation and providing efficient, patient-centered service. Adaptable, dependable, and able to thrive in fast-paced healthcare environments.
Work History
Nav Central
8 Months- Answer patient calls and provide clear scheduling information in a professional, courteous manner.
- Enter appointment details into scheduling records with careful attention to accuracy and completeness.
- Coordinate patient appointments by matching provider availability with requested visit times.
- Review scheduling notes to confirm patient details and reduce preventable booking errors.
- Adjust to changing call volume and shifting priorities while keeping service steady.
- Experienced in Epic EHR, with hands-on expertise managing and utilizing the system for surgical procedures and office visits, including documentation, patient records, and clinical workflows.
- Support workplace safety practices by following PPE guidance and basic health protocols where required.
Peralta Chiropractic
11 Months- Supported patient intake by gathering forms, updating records, and directing visitors to the appropriate staff member.
- Managed appointment scheduling and calendar updates to support smooth daily office operations.
- Answered incoming calls professionally and routed questions or messages to the correct contact.
- Maintained organized front-desk files and patient documentation for easy retrieval and reference.
- Entered patient information accurately into electronic records using experienced Epic EHR workflows.
- Followed PPE compliance procedures while supporting a clean and orderly reception area.
YouFit,Planet Fitness, LA Fitness
1 Year 10 Months- Managed front desk reception duties, including member greetings, account questions, and daily service coordination.
- Maintained accurate member records and updated visit details with consistent attention to confidentiality.
- Resolved routine membership questions and directed concerns to the appropriate staff member.
- Balanced check-ins, phone calls, and walk-up requests while maintaining a calm, professional reception area.
- Responded to front desk concerns with patience and professionalism in a fast-paced fitness environment.
- Tracked routine front desk tasks and followed up on member requests to keep service moving smoothly.
- Provided clear directions on facility policies, guest procedures, and general gym information.
- Supported daily opening and closing tasks to keep the reception area organized and ready for members.
Autozone
7 Months- Sorted and labeled incoming parts to support accurate stocking and faster store replenishment.
- Verified delivered items for quantity and condition before placing them in the appropriate receiving area.
- Maintained organized receiving records to support accurate inventory flow and clear handoffs.
- Used strong written communication to note shipment issues, missing items, and other receiving concerns.
Education
High School Diploma
Skills
Written Communication
Multitasking Abilities
Organization and Time Management
PPE Compliance
Good Telephone Etiquette
Flexible and Adaptable
First Aid/CPR
Teambuilding
Critical Thinking
Teamwork and Collaboration
Experienced in Epic EHR
Timeline
Nav Central
Scheduler Call Center
02.2026 - CurrentRead More
Peralta Chiropractic
Medical Administrative Assistant
02.2025 - 01.2026Read More
Autozone
Receiving Associate
03.2023 - 10.2023Read More
YouFit,Planet Fitness, LA Fitness
Front Desk Receptionist
08.2022 - 06.2024Read More
Richard King High School
High School Diploma
Read More