Daniela Muro
Saint James,NY
Summary
Overview
2
2
years of professional experience
Work History
Tutor
Layla Vincenzo
09.2023 - Current
- Collaborated with parents to develop appropriate tutoring lessons.
- Maintained tutoring records to adjust instruction and update parents on student progress.
- Used flashcards and other techniques to test and improve memory through practiced information retrieval.
- Motivated student with accurate feedback and positive reinforcement.
- Monitored student progress closely, adjusting instructional approaches as needed to maximize learning outcomes effectively.
- Employed creative studying tools such as interactive games, word searchers and engaging visuals to capture student interest.
Restaurant Hostess
Gino's Of Nesconset
07.2023 - Current
- Answered phone calls to take orders, give information and document reservations.
- Promoted business loyalty by fostering positive customer relationships.
- Minimized customer service complaints by expertly managing customer expectations during busy periods.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Completed daily side work and opening and closing duties without fail.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Barista/ Waitress
The Flip Side Cafe
06.2022 - 08.2022
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Used POS system to accurately enter orders and process payments.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
High School Diploma -
Smithtown High School East
Saint James, NY06.2024
Skills
- Effective Multitasking
- Active Learning
- Supply Restocking
- Warm and Friendly
- Staff Coordination
- Judgment and Decision Making
- Conflict and Complaint Resolution
- Reliable and Trustworthy
- Multi-Line Telephone Systems
- Collaboration and Teamwork
- Study Skills
- Reading Comprehension
community service
-Summer Bible Camp Counselor; Lifelong Camper , Saint Andrew’s Lutheran Church Supervise daily activities with patience & empathy; lead groups of 6 campers gr. K-5; religious instruction; manage behavior and provide enjoyment
community service/ other activities
Community:
- 5 year long Summer Bible Camp Counselor; Lifelong Camper , Saint Andrew’s Lutheran Church Supervise daily activities with patience & empathy; lead groups of 6 campers gr. K-5; religious instruction; manage behavior and provide enjoyment
-Decorator, Performer, Scarer, Deepwells Haunted Mansion, Town of Saint James Collaborate suggesting theme based décor ideas for community Haunted House; raise money to keep “actual” haunted historic building open; work Aug-Oct
Other Activities:
- Competitive Dancer/ Ballet Captain, Chorus Line Dance Studio Lifelong dancer; regional/national competitions; Platinum Award winner; study tap, jazz, ballet, contemporary, lyrical, hip hop, theater, kickline
- Guitarist , Yatharth Music Instruction, Continue Music Theory independent study; learning to play both acoustic & electric simultaneously; goals include joining a band and consistent improvement
- Fundraiser, Event Coordinator , Smithtown East High School Class Council Plan all details for pep rally, homecoming, prom; drive-in movie night: sell theater tickets and popcorn; attend weekly meetings and share ideas
-Science Honor Society
Timeline
Tutor
Layla Vincenzo
09.2023 - Current
Restaurant Hostess
Gino's Of Nesconset
07.2023 - Current
Barista/ Waitress
The Flip Side Cafe
06.2022 - 08.2022
High School Diploma -
Smithtown High School East
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