Transplant professional with proven leadership and problem-solving skills. Expertise in coordinating complex surgery schedules and managing organ allocations, leading to improved transplant outcomes. Focused on enhancing operational efficiency through effective team collaboration.
Overview
7
7
years of professional experience
Work History
AOC Transplant Coordinator
Buckeye Transplant Solutions
Remote
09.2022 - Current
Facilitated seamless communication among transplant teams and patients for efficient information exchange.
Coordinated surgery schedules through collaboration with healthcare professionals.
Assisted in matching organ donors with recipients to optimize transplant success.
Directed communication between physicians, nurses, social workers, and pharmacists throughout transplant processes.
Managed organ offers and conducted reviews with physicians and surgeons to ensure prompt decisions.
Trained new employees on company policies and operational standards for transplant procedures.
Supervised a team of over 15 employees, fostering a collaborative work environment.
Provided daily operational support regarding allocation policies and organ offer presentations.
Opertations Coordinator
ProCure On Demand
Remote
09.2024 - 06.2025
Streamlined scheduling and logistics for team and equipment requirements.
Developed standard operating procedures to enhance process efficiency.
Maintained accurate records of operational activities for performance tracking.
Facilitated communication between departments to optimize overall operations.
Coordinated with vendors and carriers to resolve shipment discrepancies swiftly.
Bilingual Operations Specialist
Be The Match
Remote
02.2022 - 11.2022
Efficiently resolved customer inquiries in English and Spanish.
Conducted follow-up calls to confirm completion of patient exams.
Educated patients on donation types available for life-saving transplants.
Screened patients for suitability in donation processes.
Scheduled patients for necessary testing to facilitate matching with recipients.
Utilized various platforms to gather patient contact information.
Exhibited patience and understanding in challenging situations.
Charge Donation Resource Coordinator
NJ Sharing Network
New Providence
01.2019 - 02.2022
Directed a team of up to 10 members, ensuring daily tasks were completed efficiently.
Evaluated potential donors by reviewing medical records and collaborating with hospital staff.
Led surgical recovery of organs, guaranteeing safe and timely preparation for transplant.
Coordinated organ allocations based on UNOS policies, considering various recipient factors.
Guided families through donation processes, offering consent information and bereavement support.
Trained new staff on company policies and procedures to maintain operational consistency.