Daniela Osorio
Charlotte,NC
Summary
Bi-lingual professional with expertise in dental practices and family management. Skilled in scheduling appointments, handling billing and insurance claims, and maintaining accurate patient records. Recognized for exceptional organizational skills, a friendly demeanor, and creating a welcoming environment for patients. Dedicated to improving office efficiency while delivering outstanding customer service.
Overview
7
7
years of professional experience
Work History
Childcare
First Choice Sitters
Charlotte, NC
01.2019 - Current
- Experienced working with children of various age groups, from newborns to school-aged kids.
- Performed daily driving and provided support for school, extracurricular activities, and camps.
- Created an educational environment that focused on developing core skills and providing support with homework.
- Prepared balanced meals and administered medication.
- Skilled in interacting with children across different developmental milestones
Customer Experience Manager
Taco Del Mar and Sbarro
Charlotte, NC
01.2018 - 01.2019
- Food preparation for customers and next day use
- Handled closing duties while being entrusted as a key holder for the restaurant
- Ensured accurate accounting of materials, cashier work and finances during closing procedures
- Delivered hands-on guidance to recently joined restaurant team members, teaching them the intricacies of daily operations
Education
Associate of Science - Biology
Central Piedmont Community College
Charlotte, NC12.2023
College Degree in Dentistry -
Universidad Antonio Nariño
Bogotá12.2017
Skills
- Proficient in Spanish & English, Written and Oral
- Handling Medical Records
- Patient Intake and Evaluation
- Microsoft Office - PowerPoint, Word, and Excel
- Team Collaboration
- Collecting and Sample Handling
- Customer Service
- Laboratory Safety and Equipment Operation
- Data Recording and Analysis
Timeline
Childcare
First Choice Sitters
01.2019 - Current
Customer Experience Manager
Taco Del Mar and Sbarro
01.2018 - 01.2019
Associate of Science - Biology
Central Piedmont Community College
College Degree in Dentistry -
Universidad Antonio Nariño