Daniela Pacheco
Redwood City,CA
Summary
Resourceful Restaurant Staff Member known for high productivity and efficient completion of tasks. Skilled in customer service, time management, and conflict resolution, ensuring smooth operation during peak hours. Excel at communication, teamwork, and adaptability, creating positive dining experiences for guests.
Restaurant professional with history of delivering exceptional customer service and maintaining operational efficiency. Known for collaborative teamwork and flexibility in dynamic settings. Dependable with skills in problem-solving and effective communication, ensuring smooth operations and positive guest interactions.
Overview
5
5
years of professional experience
Work History
Restaurant Staff Member
Stanford
05.2024 - 01.2025
- Greeted customers and provided menu recommendations.
- Stocked shelves with restaurant supplies such as cutlery, dishes, napkins and condiments.
- Resolved customer complaints in a friendly manner while ensuring their satisfaction.
- Ensured that all health codes were followed while preparing meals.
- Maintained a clean dining area by wiping tables and chairs, sweeping floors and emptying trash bins.
Crew Member
Chipotle
01.2024 - 08.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Stocked shelves to organize aisles in assigned department.
Host
Quinto Sol
01.2023 - 10.2023
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
Restaurant Busser
Taurus steakhouse
02.2020 - 01.2021
- Greeted customers and provided menus; took beverage orders and delivered drinks.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Communicated with kitchen staff regarding any special orders or requests from guests.
Education
High School Diploma -
Sequoia High School
Redwood City, CA06-2022
Skills
- Professional Appearance
- Food safety knowledge
- Food Running
- Safe Food Handling
- Hospitality service expertise
- Food safety
- Professional appearance
- Customer service
- Team collaboration
- Shift management
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Staff Member
Stanford
05.2024 - 01.2025
Crew Member
Chipotle
01.2024 - 08.2024
Host
Quinto Sol
01.2023 - 10.2023
Restaurant Busser
Taurus steakhouse
02.2020 - 01.2021
High School Diploma -
Sequoia High School