Daniela Peña
Bay Point,CA
Summary
To obtain an entry-level position
Overview
5
5
years of professional experience
Work History
Merchandise Associate
HomeGoods
Pleasant Hill, CA
10.2021 - Current
- Built product displays and placed appropriate signage for merchandise.
- Cleaned and organized display cases, shelves and aisles.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Restocked shelves with current merchandise in attractive displays to promote sales.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
Behavior Technician
Ambitions Behavioral Health
San Ramon, CA
04.2021 - Current
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Monitored client's progress towards identified goals through data collection and analysis.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Assisted patients improve social relationships and engagement.
- Supported clients in developing self-help skills such as dressing, toileting, eating independently .
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
Caregiver
TreVista Senior Living
Concord
06.2020 - 05.2021
- Assist residents with daily tasks
Shift Lead
Cinnabon
Concord
05.2019 - 12.2019
- Took charge of the crew members
- Monitored employee performance and provided feedback on areas for improvement.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Assisted in the training of new employees.
- Completed opening and closing duties to facilitate business operations.
Volunteer
St Francis of Assisi
Concord
09.2018 - 11.2018
- Welcome members of the community
- Help set up food for activities
- Maintain a clean facility at all times
- Organize equipment and materials used by the church members and staff
Confirmation Leader
St Francis of Assisi
Concord
09.2018 - 11.2018
- Spring
Babysitter
09.2018 - 11.2018
- Follow a strict schedule made by the parents
- Attend to child's needs: changing diapers, feeding, sleeping
- Make creative activities for the child to be busy such as arts and crafts
Education
High school or equivalent -
Ygnacio Valley High School
06.2019
Health Science Academy
03.2019
Skills
- Cpr (Less than 1 year)
- Time management
- Communication
- leadership
- customer service
Languages
English/ Spanish - Fluent
Languages
Spanish
Professional
Timeline
Merchandise Associate
HomeGoods
10.2021 - Current
Behavior Technician
Ambitions Behavioral Health
04.2021 - Current
Caregiver
TreVista Senior Living
06.2020 - 05.2021
Shift Lead
Cinnabon
05.2019 - 12.2019
Volunteer
St Francis of Assisi
09.2018 - 11.2018
Confirmation Leader
St Francis of Assisi
09.2018 - 11.2018
Babysitter
09.2018 - 11.2018
High school or equivalent -
Ygnacio Valley High School
Health Science Academy