Daniela Perdomo
West New York
Summary
Professional with strong background in transcription and documentation. Skilled in accurately capturing and organizing detailed information. Known for reliability, adaptability, and collaboration in fast-paced environments. Strong communication, keen attention to detail, and consistent delivery of high-quality results.
Overview
4
4
years of professional experience
Work History
Customer Service
Whole Foods Market
10.2020 - 10.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
Receptionist
The Harborage
04.2022 - 04.2023
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Helped office staff prepare reports and presentations for internal or client-related use.
Patient Service Representative
CityMD Urgent Care Center
12.2023 - Current
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Developed strong working relationships with physicians, scribes, and other healthcare professionals through effective communication skills.
Education
Bachelor of Arts - Linguistics
Montclair State University
Montclair, NJ05-2024
Skills
- Ethical awareness
- Multitasking and organization
- Time management
- Team development
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Patient Service Representative
CityMD Urgent Care Center
12.2023 - Current
Receptionist
The Harborage
04.2022 - 04.2023
Customer Service
Whole Foods Market
10.2020 - 10.2022
Bachelor of Arts - Linguistics
Montclair State University
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