Daniela Rivero
Miami,FL
Summary
Detail-oriented professional with extensive experience in customer service and team management. Recognized for exceptional communication skills and a commitment to fostering a positive dining environment. Ready to leverage expertise to enhance customer relations and operational efficiency.
Overview
27
27
years of professional experience
Work History
Franchise Owner/Manager
SUBWAY®Restaurants
Miami, FL
06.2001 - 07.2026
- Helped recruit, train, and manage staff to support strong customer service.
- Handled customer complaints to improve dining experience.
- Completed inventory checks to keep stock levels organized.
- Oversaw daily restaurant operations to support smooth service.
- Trained and supervised staff on food prep and customer service.
Cashier
Grazianos Market
Miami, FL
03.1999 - 06.2001
- Processed customer transactions efficiently at Grazianos Market checkout.
- Handled cash, credit, and digital payments accurately and securely.
- Provided friendly customer service and addressed inquiries at the register.
- Maintained cleanliness and organization of checkout area throughout shifts.
Education
Some College (No Degree) - English-as-a-Second-Language Education
Miami Dade College
Miami, FLHigh School Diploma -
E.m.e.n2
Buenos Aires, Argentina12-1996
Skills
- Effective communication
- Attention to detail
- Time management
- Problem-solving
- Customer relations
- Sportsmanship and etiquette
- Customer service
- Food safety regulations
- Great team player
Timeline
Franchise Owner/Manager
SUBWAY®Restaurants
06.2001 - 07.2026
Cashier
Grazianos Market
03.1999 - 06.2001
Some College (No Degree) - English-as-a-Second-Language Education
Miami Dade College
High School Diploma -
E.m.e.n2