Daniela Rodriguez
Naples
Summary
Friendly dental assistant with years of success, building strong relationships with patients, and providing quality support. Knowledgeable and experienced in dental procedures and EMR management.
Works well with all personality types when interacting with patients and staff.
Overview
1
1
year of professional experience
Work History
Dental Assistant
State Dental
Naples
10.2024 - Current
- Assisted dentists during procedures to ensure efficient patient care.
- Sterilized instruments and maintained clean workspaces for safety compliance.
- Scheduled patient appointments and managed dental records accurately.
- Provided patient education on oral hygiene and post-procedure care.
- Took dental radiographs and prepared images for dentist evaluation.
- Collaborated with team members to streamline workflow and enhance service delivery.
- Communicated effectively with patients to address concerns and answer questions.
- Managed inventory of dental supplies, ensuring adequate stock levels at all times.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Laid out dental instruments and equipment before procedures.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Educated patients on proper oral hygiene techniques and habits.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Conducted routine maintenance of equipment used in dentistry operations.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
- Prepared patients by explaining scheduled treatments and potential side effects.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Explained dental services and payment plans to help patients make informed decisions.
- Checked with participants throughout procedures to help alleviate anxiety.
- Kept accurate records of dental treatments provided for each patient's visit.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Ensured compliance with infection control policies and procedures.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Updated patient records with new data and treatment information.
- Gathered and documented patient medical and dental histories and vital signs.
- Took medical and dental history and recorded vital signs of patients.
- Kept track of treatment information in patient records.
- Created and fit dental appliances for patients. adjusting as necessary.
- Exposed dental diagnostic x-rays.
- Cleaned and polished removable dentures, brackets, wires and other appliances.
- Prepared bills and completed insurance forms using system software.
Education
M.D. - Dentist
Universidad De Ciencias Medicas De Villa Clara
Villa Clara, Cuba01-2024
Skills
- Costumer Services
- Effective communication
- Problem solving
- Patient records gathering
- Professionalism and etiquette
- Patient management
- Infection control
- Treatment preparation
- Inventory management
- Customer service
- Patient education
- Administrative support
- Appointment scheduling
- Customer relationship management
- Medical record documentation
- Equipment maintenance
- Team collaboration
- Time management
- File management
- Supply management
- Attention to detail
- Call forwarding
- Phone etiquette
- Mail coordination
- Verbal and written communication
- Email correspondence
- Telephone etiquette
- Data entry
- Call routing
- Meeting scheduling
- Hospitality services
Languages
English
Professional
Spanish
Professional
Timeline
Dental Assistant
State Dental
10.2024 - Current
M.D. - Dentist
Universidad De Ciencias Medicas De Villa Clara