Daniela Rojas
Summary
Driven and empathetic professional with proven customer service and assistance skills honed at Zaxbys and Target. Demonstrated work ethic and integrity, excelling in team collaboration and customer satisfaction. Expert in handling transactions with accuracy and aiding customers with patience. Achieved significant improvements in customer engagement through effective communication and problem-solving. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes.
Overview
2
2
years of professional experience
Work History
Team Member
Target
Jacksonville, FL
09.2023 - 06.2024
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted customers in selecting merchandise best suited to needs.
- Developed strong cooperative relationships with coworkers and managers.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Contributed to team success by completing jobs quickly and accurately.
Cashier
Zaxbys
Jacksonville, FL
05.2022 - 07.2023
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
No Degree -
Englewood High School
Jacksonville, FL06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Target
09.2023 - 06.2024
Cashier
Zaxbys
05.2022 - 07.2023
No Degree -
Englewood High School