DANIELA ROJAS
Richmond
Summary
Professional banking specialist with comprehensive understanding of financial products and customer service excellence. Proven ability to assess client needs and offer personalized financial solutions. Valued team collaborator who adapts to changing priorities and consistently achieves results.
Overview
6
6
years of professional experience
Work History
Personal Banker
TDECU
04.2024 - Current
- Developed relationships with customers through timely follow-up, sound advice, and quality service.
- Maintained knowledge of bank products, services, policies, procedures, and regulations.
- Processed deposits, withdrawals, transfers, payments, check cashing and other transactions accurately and efficiently.
- Identified cross-selling opportunities and recommended banking products and services to customers.
Packer/Problem Solver
Amazon
11.2021 - 04.2024
- Utilized automated packing machines to pack products quickly and accurately
- Efficiently packed and labeled merchandise for shipment, ensuring items were properly packed and in good condition
- Inspected all packed items for defects and damages
Kindergarten Assistant
Primsore School of West Cinco Ranch
07.2021 - 09.2021
- Provided instruction to students in small groups and on an individual basis
- Organized and monitored educational activities to ensure they met curriculum standards
- Assisted in preparing and organizing materials for classroom activities
- Monitored student progress and provided feedback to teacher
Cashier
Ross Dress For Less
11.2020 - 06.2021
- Operated cash register and accurately processed payments, returns, and exchanges.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Managed large amounts of cash accurately during busy hours in a fast-paced environment.
- Provided efficient and courteous service to customers.
Education
Business Management Candidate -
Houston Community College
Katy, Texas05-2028
Skills
- Attention to Detail
- Problem Solving
- Customer service
- Relationship building
- Branch operations
- Sales expertise
- Banking policies and procedures
LANGUAGES
English Bilingual
Spanish Bilingual
Timeline
Personal Banker
TDECU
04.2024 - Current
Packer/Problem Solver
Amazon
11.2021 - 04.2024
Kindergarten Assistant
Primsore School of West Cinco Ranch
07.2021 - 09.2021
Cashier
Ross Dress For Less
11.2020 - 06.2021
Business Management Candidate -
Houston Community College