Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Nayeli Bores

Colorado Springs,Co

Summary

Organized financial professional aiming to fulfill Personal Banker role within dynamic team. Driven to bring value through extended knowledge of financial products, services and branch operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience

Work History

Personal Banker

Academy Bank
12.2023 - Current
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
  • Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.

Marketing Coordinator

Aime Management LLC
01.2023 - 12.2023
  • Monitored and reported on performance metrics to track progress and ensure objectives were met
  • Tracked analytics for social channels, web traffic, and email campaigns
  • Conducted market research to identify trends, competitive activity, and opportunities for product and service growth
  • Created content and messaging on multiple platforms, from social media to corporate sponsorships
  • Generated reports summarizing weekly, monthly, quarterly results of marketing efforts
  • Managed social media strategies to drive participation and engagement
  • Identified and proposed internal and external ideas and initiatives to help promote general awareness of company brand
  • Led team meetings to discuss progress on current projects and develop new ideas.

Pro Account Specialist Associate

The Home Depot
12.2020 - 01.2023
  • Proved track record of managing, selling and developing relationships with strategic merchants
  • Scheduled deliveries, monitored progress and coordinated with shipping companies
  • Maintained detailed documentation using Microsoft
  • Kept customers happy by implementing forward thinking strategies that focused on meeting their needs and resolving their concerns
  • Managed and responded to correspondence and inquiries from customers and vendors
  • Managed complex finance projects under direction of senior management to meet deadlines and budget limitations.

Education

Currently Attending - Social Work

University Of Colorado Colorado Springs
Colorado Springs, CO
07.2028

High School Diploma -

Sterling High School
Sterling, Co
05.2020

Skills

  • Customer service
  • Technology formality
  • Time management
  • Verbal communication
  • Written communication
  • Works well under pressure
  • Attention to detail
  • Team building
  • Team player
  • Spreadsheets
  • Microsoft
  • Conflict resolution
  • Bilingual
  • Organization
  • Problem solving
  • Deadline motivated
  • Approachable
  • Work ethic
  • Knowledge of operating systems
  • Adaptability
  • Patience
  • Reliability
  • Openness to feedback
  • Empathy
  • Attention to Detail

References

  • Krystal Deloria, 719-459-6847
  • Regan Wright, 720-384-3927
  • Alexa Hutt, 719-749-8566

Languages

Spanish
Full Professional

Timeline

Personal Banker

Academy Bank
12.2023 - Current

Marketing Coordinator

Aime Management LLC
01.2023 - 12.2023

Pro Account Specialist Associate

The Home Depot
12.2020 - 01.2023

Currently Attending - Social Work

University Of Colorado Colorado Springs

High School Diploma -

Sterling High School

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Nayeli Bores