Summary
Overview
Work History
Education
Skills
Timeline
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DANIELA ROSALES

Cypress,TX

Summary

Versatile sales person skilled in all aspects of customer relationship management and satisfaction. Client-first attitude toward accomplishing tasks. Dependable and diligent individual with over 3 years of experience working in sales retail settings.

Overview

4
4
years of professional experience

Work History

Engineering Assistant

ELCA TELECOMUNICACIONES INC.
Maracaibo , VENEZUELA
04.2020 - 12.2020
  • Optimized, improved, expanded and upgraded network capabilities and connectivity through network monitoring tools.
  • Assisted various departments in maintaining network security by configuring remote routers and firewalls.
  • Analyzed network capacity to develop planning models.
  • Maintained hardware and software for networks and assisted in installation and upgrade of servers.
  • Maintained computers, printers, cables and other equipment.

Customer Sales and Service Expert

BENITA FURNITURE
HOUSTON, TEXAS
01.2021 - 06.2022
  • Provide good customer service
  • Assisted customers with purchases by sharing merchandise and pricing information.
  • Strategized on fund procurement through banks and other financial institutions.
  • Reviewed, analyzed and approved financial reports, monitored accounts and generated overall spending and business forecasts.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Called potential customers to assess business needs and present value propositions.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.

Merchandise Vendor

DIRECTO HISPANIC LLC
HOUSTON, TEXAS
06.2022 - 12.2023
  • Developed and implemented merchandise strategies to increase sales.
  • Conducted market research to identify potential products for sale.
  • Strategically organize displays in retail stores (Walmart, The Home Depot, Lowe's) to encourage sales, generating a 10% revenue increase in the first 3 months.
  • Managed inventory control procedures including ordering, stocking, tracking, and restocking.
  • Greeted customers to determine wants or needs.
  • Answered store and merchandise questions and led customers to wanted items.

Merchandise Vendor

BASIC SOLUTIONS LLC
Houston, TX
01.2023 - Current
  • Development of potential new clients
  • Maintained relationships with vendors to negotiate favorable terms when procuring materials or services required for production of goods or delivery of services.
  • Created visual presentations that effectively promoted products.
  • Inspected stores regularly for proper stocking and display of products.
  • Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.

Education

Bachelor of Science - Electronic Engineering

Universidad Rafael Belloso Chacin
Venezuela
04.2020

Skills

  • Customer Service
  • Fluent in Spanish
  • Creative Problem Solving
  • Inventory Management
  • Attention to Detail
  • Following Instructions
  • Teamwork and Collaboration
  • Positive Attitude
  • Software Installation and Maintenance

Timeline

Merchandise Vendor

BASIC SOLUTIONS LLC
01.2023 - Current

Merchandise Vendor

DIRECTO HISPANIC LLC
06.2022 - 12.2023

Customer Sales and Service Expert

BENITA FURNITURE
01.2021 - 06.2022

Engineering Assistant

ELCA TELECOMUNICACIONES INC.
04.2020 - 12.2020

Bachelor of Science - Electronic Engineering

Universidad Rafael Belloso Chacin

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DANIELA ROSALES