Daniela Rubio
Miami
Summary
Compassionate and bilingual Registered Behavior Technician (RBT) with a strong background in client interaction, behavior support, and team leadership. Experienced in high-pressure environments with excellent communication and organizational skills. Skilled in implementing behavior-based strategies, maintaining accurate documentation, and providing patient-centered care. Currently pursuing a nursing degree and committed to delivering high-quality services while maintaining Medicaid compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Extra Space Management
Miami, FL
12.2024 - Current
- Provide client-centered support using effective communication and problem-solving techniques
- Manage high-volume interactions requiring patience, empathy, and behavioral standards.
- Maintain accurate documentation and reports.
- Train and supervise team member.
- Handle conflict resolution and ensure positive customer outcomes.
Assistant Store Manager
Extra Space Management
Miami, FL
06.2022 - 12.2024
- Assisted in daily operations to ensure exceptional customer service and store performance.
Pharmacy Technician
Vek Zhivi Pharmacy
Moscow, Russia
02.2021 - 02.2022
- Processed prescription orders accurately.
- Operated pharmacy management software to track prescriptions and patient records.
Education
Associate of Science - Registered Nurse
Miami Dade College
Miami, FL01.2028
High School Diploma -
IPU ENRIQUE HART DAVALOS
Camagüey, Cuba06.2019
Skills
- Customer service
- Problem-solving
- Multitasking and organization
- Data collection and analysis
- Social skills development
- Incidental teaching
- Reinforcement strategies
- Discrete trial training
Certification
- Registered Behavior Technician (RBT) – Behavior Analyst Certification Board
- Medicaid Provider – Active
- CPR Certification/First Aid – Active
- Cleared to work in school settings (Active School Badge)
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Store Manager
Extra Space Management
12.2024 - Current
Assistant Store Manager
Extra Space Management
06.2022 - 12.2024
Pharmacy Technician
Vek Zhivi Pharmacy
02.2021 - 02.2022
Associate of Science - Registered Nurse
Miami Dade College
High School Diploma -
IPU ENRIQUE HART DAVALOS