Daniela Sanchez
Hialeah,FL
Summary
Dedicated and results-driven customer service professional with extensive experience in client relations, team collaboration, and operations management. Adept at problem-solving, multitasking, and delivering high-quality service to enhance customer satisfaction. Skilled in leadership, organization, and adapting to fast-paced environments while maintaining efficiency and professionalism.
Overview
10
10
years of professional experience
Work History
Personal Stylist
Macy’s
06.2022 - 02.2025
- Increased client retention rates by offering ongoing support and follow-up consultations to ensure continued wardrobe
- Enhanced client satisfaction by providing personalized style consultations and wardrobe assessments.
- Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.
- Participated in team meetings and staff training sessions.
Sales Associate
Macy's
03.2018 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Fashion Design Intern
Alberto Cundancin
04.2015 - 06.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Decoration And Event Coordinator
Miami Arts & Design Education
Miami, FL2018
Leadership
Reto Mantra
Maracaibo, VE 2015
Fashion Design
C. Diseña Academy
Maracaibo, VE 2012
Flight Attendant School
AZUL
Maracaibo, Ve2010
Skills
- Client relationship building
- Fashion knowledge
- Client needs assessment
- Personal shopping
- Money handling
- Customer service
- Problem-solving
- Attention to detail
- Multitasking and organization
- Excellent communication
- Team collaboration
- Decision-making
- Client satisfaction
- Task prioritization
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Personal Stylist
Macy’s
06.2022 - 02.2025
Sales Associate
Macy's
03.2018 - 06.2022
Fashion Design Intern
Alberto Cundancin
04.2015 - 06.2015
Decoration And Event Coordinator
Miami Arts & Design Education
Leadership
Reto Mantra
Fashion Design
C. Diseña Academy
Flight Attendant School
AZUL
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