Summary
Overview
Work History
Education
Skills
Websites
Leadership and Involvement
Timeline
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Kelsey Rogers

Cincinnati,OH

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of customers in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Personal stylist

Anthropologie
04.2024 - Current
  • Provides exceptional customer service through product knowledge, keeping up with style trends and watching corporate videos on how to style customers
  • Meets monthly store goals and tasks on time and efficiently.
  • Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.
  • Merchandised store inventory in seasonal and brand displays.
  • Maximized brand sales by leveraging opportunities for upselling additional clothing items, shoes, and accessories.
  • Coordinates monthly events using customer data and connecting with vendors.

Key-Holder

Anthropologie
11.2022 - 04.2024
  • Creates a customer centric environment by supporting team leadership in service, selling and daily processes
  • Manage a team of associates, organizing and motivating them to create a good customer experience and drive sales
  • Managed and recorded hourly and monthly KPIs to drive business.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Implemented loss prevention measures to minimize shrinkage rates within the store effectively.
  • Streamlined inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Assisted in hiring and training new employees, fostering a collaborative team atmosphere.

Sales Associate

Anthropologie
Cincinnati, Ohio
09.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Virtual assistant

Self- employed
12.2020 - 09.2022
  • Prospected on LinkedIn for possible clients
  • Managed and scheduled meetings for clients as well as went above and beyond what was asked of me
  • Posted on social media, attended seminars, scheduled meetings, called clients and worked on projects for clients
  • Kept multiple clients in the pipeline and accomplished goals efficiently and effectively
  • Managed customer inquiries through email and telephone communication.
  • Developed strategies to increase online visibility of client websites through SEO optimization techniques.

Project Assistant

The Builders LLC.
08.2020 - 05.2021
  • Oversaw the organization, editing, and management of projects for the family business
  • Facilitated in scheduling and organization of projects and finances for the company
  • Provides stylistic design for remodels by researching and keeping up with trends
  • Followed up with customers and kept them in the loop with changes and progress with remodels

Education

Interior Decorating Certification -

IAP CAREER COLLEGE
Cincinnati, Ohio
01.2022

High School Diploma -

Ohio Home School
Cincinnati, Ohio
01.2019

Skills

  • Client Relationship Building
  • Fashion Knowledge
  • Client Needs Assessment
  • Time Management
  • Team Leadership
  • Staff Training and Development
  • Customer Service
  • Team Player
  • Consistently meets sales goals
  • Visual Merchandising

Websites

Leadership and Involvement

Inclusion ambassador "Sparked", Anthropologie, 2022- Present

  • Was selected to be the ambassador for diversity and inclusion for Anthropologie, Cincinnati.
  • Responsible for maintaining an environment of diversity and inclusivity. In charge of creating an organized, creative and welcoming space for associates.
  • Helped manage and train a team of Associates, organizing and motivating them to create quality a customer experience and drive sales.

Timeline

Personal stylist

Anthropologie
04.2024 - Current

Key-Holder

Anthropologie
11.2022 - 04.2024

Sales Associate

Anthropologie
09.2022 - 11.2022

Virtual assistant

Self- employed
12.2020 - 09.2022

Project Assistant

The Builders LLC.
08.2020 - 05.2021

Interior Decorating Certification -

IAP CAREER COLLEGE

High School Diploma -

Ohio Home School

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Kelsey Rogers