Daniela Silva
San Antonio,TX
Summary
Reliable and upbeat makeup artist successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hard Working with strong skills eager to learn and grow new up coming challenges.
Overview
3
3
years of professional experience
Work History
Sales Associate
Coach
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Prestige Beauty Advisor
Ulta
03.2024 - 10.2024
- Cross sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
Estee Lauder Freelancer
Estee Lauder
08.2023 - 10.2024
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Optimized project efficiency by creating and implementing effective task management strategies.
- Increased revenue through successful marketing campaigns for various clients.
- Strengthened client relationships with consistent communication and timely project updates.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
PUR Free Lancer
Pur Beauty Inc.
06.2023 - 06.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Beauty Advisor /Makeup Artist
Sephora
10.2021 - 05.2023
- Cross sold complementary products by identifying client needs and recommending appropriate solutions, resulting in increased average transaction values.
- Conducted makeup application demonstrations to showcase product effectiveness and educate clients on proper techniques.
- Developed strong relationships with vendors for exclusive product access, improving overall merchandise selection for customers.
- Collaborated with team members to achieve monthly sales targets and consistently exceed performance.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Maintained a clean, organized, and visually appealing store environment to promote positive customer experiences.
Education
High School Diploma -
Southwest High School
San Antonio, TX06.2020
Skills
- Merchandise Recommendations
- Engaging with Diverse Customers
- Makeup Application
- Merchandising
- Critical Thinking
- Multitasking and Organization
- Selling Skills
- Available Nights, Weekends and Holidays
- Beauty Routine Advice
- Sales Expertise
- Meeting Sales Goals
- Time Management
- Exceptional customer service
- Strong Communication Skills
- Adaptable to change
- Client Relationship Building
- Organizational abilities
- Product Organization
- Cashier experience
- Product Knowledge Expertise
Timeline
Sales Associate
Coach
07.2024 - Current
Prestige Beauty Advisor
Ulta
03.2024 - 10.2024
Estee Lauder Freelancer
Estee Lauder
08.2023 - 10.2024
PUR Free Lancer
Pur Beauty Inc.
06.2023 - 06.2024
Beauty Advisor /Makeup Artist
Sephora
10.2021 - 05.2023
High School Diploma -
Southwest High School
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