Summary
Overview
Work History
Education
Skills
Timeline
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Isaiah West

Summary

Professional leader with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and drive team success. Skilled in managing operations, resolving conflicts, and optimizing processes. Known for reliability and fostering positive, productive work environment. Adept at multitasking and achieving sales goals, consistently driving performance improvements and fostering strong client relationships.

Overview

3
3
years of professional experience

Work History

Lead Supervisor

Coach
02.2023 - Current
  • Area of Responsibility: Operations
  • Managed daily operation tasks including: Maintaining Inventory Accuracy, Shipment Processing, Store Supply Replenishment and more.
  • Monitored performance metrics, identifying areas for improvement and addressing issues proactively.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Retail Sales Consultant

Aēsop
08.2022 - Current
  • Used consultative sales approach to understand customer needs with active listening and recommended specific skincare products.
  • Maintained back of house operations such as banking, monitoring damages and shrink, and process shipment orders.
  • Opened and closed store independently that consisted of counting money registers and completing daily tasks.
  • Maintained clean sales floor and straightened and replenished merchandise.

Education

Bachelor of Arts - Theatre

Saint Mary's University of Minnesota
Winona, MN
05.2022

Skills

  • Multitasking
  • Customer Satisfaction
  • Product Knowledge
  • Building Customer Loyalty
  • POS System Operations
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Leadership
  • Cash Handling
  • Product Promotion
  • Meeting Sales Goals

Timeline

Lead Supervisor

Coach
02.2023 - Current

Retail Sales Consultant

Aēsop
08.2022 - Current

Bachelor of Arts - Theatre

Saint Mary's University of Minnesota

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