Daniel Christopher Johnson
Brooks,GA
Summary
Blalock Machinery was one of the first distributors for Exmark.
I have been working on and cutting grass with Exmark since I was 4 yrs old. I have help with a many problematic unit for Exmark and came up with felid repairs that were used by Exmark to fix issues around the USA. I worked at the distribution level for 11 yr 10 of them as a service manger for 5 states.
Overview
21
21
years of professional experience
Work History
Snap On Franchise Owner
Self-employeed
09.2021 - Current
- Ran business effectively to consistently achieve at least 80% of goal each year.
- Recruited and developed successful leadership staff to handle day-to-day business operations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Raised more than $300,000 in investment funds to start Snap on tool business, building from ground up to achieve consistent year-over-year gains in challenging area.
Service Manager
Blalock Machinery
11.2009 - 12.2020
- Resolved customer complaints in professional and timely manner.
- Trained and supervised dealers, service staff members to meet business goals.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Met with customers to discuss service needs and offer available solutions.
- Worked with Exmark manufacturing to trouble shoot problems with mowers and come up with in field repairs for problematic unit to keep the end user working.
Shop Trainer/ Foreman Duties
Ed Voyles Honda
01.2002 - 11.2009
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of shop equipment.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- I was a member of the Cobb County school mentor program for techians coming out of high scool. Worked with the school system had to evaluate techs for grades in school.
- trained dealer tech and evacuated what level tech they were A,B or C techs.
- worked with warranty's system for the dealer ship coding to properly get paid from manufacture.
- oversaw service quality for customer safety.
Education
Vocational in Automotive And Diesel With A High Po - Automotive & Diesle
NADC
Nashville, TN04.2001
Skills
- Strategic Decision-Making
- Articulate Communication
- Financial Administration
- Manage Programs
- Trouble shooting problems as they come
- Shop management
- Tech management
- Working with customer to fix issues and to making the end user happy with issues
- Fixing problem units in felid
- Working well with manufacture and dealer and end user to come up with solutions to make every one happy
Timeline
Snap On Franchise Owner
Self-employeed
09.2021 - Current
Service Manager
Blalock Machinery
11.2009 - 12.2020
Shop Trainer/ Foreman Duties
Ed Voyles Honda
01.2002 - 11.2009
Vocational in Automotive And Diesel With A High Po - Automotive & Diesle
NADC
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