Nicole Woolsey
Owner
Ogden,UT
Summary
Dedicated healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Franchise Owner
Right At Home Health Care
Ogden, UT
05.2017 - Current
- Increased franchise revenue by implementing innovative marketing strategies and promotional events.
- Streamlined operations for improved efficiency by investing in advanced technology and staff training programs.
- Established strong relationships with local businesses to foster community support and drive foot traffic to the franchise location.
- Developed comprehensive, well-organized financial records to maintain accuracy and facilitate efficient business management.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Implemented inventory control systems to reduce waste and optimize product ordering processes, thereby improving profitability.
- Maintained a clean, safe environment for both customers and employees through regular inspections and adherence to health code regulations.
Community Liaison
Right At Home Health Care
Ogden, UT
03.2013 - 05.2017
- Boosted sales revenue by identifying potential clients and implementing targeted marketing strategies.
- Developed compelling sales presentations for increased client engagement and conversion rates.
- Established strong relationships with key industry influencers, enhancing company reputation and expanding reach within target markets.
- Increased repeat business through attentive follow-ups, fostering long-term relationships with satisfied clients.
- Revamped the company''s social media presence, engaging audiences across multiple platforms to increase brand visibility and generate quality leads effectively.
- Helped optimize marketing strategies by contributing relevant information, ideas and research.
- Grew business by generating new referrals and sustaining strong pipelines from existing partners.
- Created 30, 60 and 90-day business plans to ambitiously pursue continued growth.
- Generated reports to support development and implementation of marketing plans.
- Strengthened community partnerships by organizing and attending collaborative events
Education
High School Diploma -
Ogden High School
Ogden, UT05.1998
Skills
- Marketing Strategy
- Conflict Resolution
- Process Improvement
- Strategic Planning
- Problem Solving
- Quality Assurance
- Brand Compliance
- Networking Abilities
- Delegation Skills
- Operations Management
- Time Management
- Performance Monitoring
- Decision Making
- Customer Service
- Organizational Skills
- Franchise Relations
- Industry Knowledge
- Staff Training
- Goal Setting
- Team Leadership
- Employee Training
- Staff Management
- Employee Development
- Strategic Decision-Making
- Task Delegation
- Coaching and Mentoring
- Issue Resolution
- Staff Hiring
- Relationship Building
- Attention to Detail
- Sales Development
- Team Collaboration and Leadership
- Policies and Procedures Development
- Customer Relations
- Business Marketing
- Professional Networking
- Customer Retention
- Administrative Management
- Schedule Management
- Sales Tracking
- Revenue Generation
Certification
Training and Certifications
- Sales
- Quick Books
- Word
- Excell
- Payroll
- Billing
- Human Resources
- Coding
- Management
- Training
Timeline
Franchise Owner
Right At Home Health Care
05.2017 - Current
Community Liaison
Right At Home Health Care
03.2013 - 05.2017
High School Diploma -
Ogden High School