Jill Lord Burk
San Antonio
Overview
32
32
years of professional experience
1
1
Certification
Work History
Franchise Owner
Burk Ace Hardware & Gifts
San Antonio
09.2021 - 10.2024
- Developed targeted marketing strategies to enhance store visibility and attract customers.
- Promoted business on social media platforms to strengthen brand identity and increase revenue.
- Organized promotional events that engaged community interest and boosted sales revenue.
- Trained and mentored staff on customer service best practices to improve service quality.
- Managed daily operations of gift store to ensure efficient workflow.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Responded swiftly to customer complaints, fostering positive client relationships.
- Established and managed vendor relationships to secure quality products and timely deliveries.
Sales Representative
Cengage Learning
San Antonio
08.2017 - 05.2019
- Cultivated strong customer relationships, resulting in increased sales opportunities.
- Developed key customer relationships to increase sales.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Conducted product demonstrations to educate clients on features and benefits.
- Presented new product launches to potential clients.
- Managed customer inquiries and resolved issues promptly and professionally.
- Coordinated trade shows and events, effectively promoting products to target audiences.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Maintained detailed records of sales and prospecting activities, supporting informed decision-making.
- Reviewed monthly performance against targets set by management team.
- Provided technical support for customers using the company's products or services.
Sales Representative
Macmillan Learning
San Antonio
07.2005 - 07.2017
- Secured new sales leads through targeted cold calling and strategic networking.
- Cultivated strong customer relationships, leading to increased sales opportunities.
- Developed key customer relationships to increase sales.
- Conducted product demonstrations to educate clients on features and benefits.
- Managed customer inquiries and resolved issues promptly and professionally.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Negotiated competitive pricing with professors and department heads to close sales effectively.
- Presented new product launches to professors.
- Assisted in organizing trade shows and events to promote products effectively.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Listened to customer needs to identify and recommend best products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Maintained accurate records of all sales and prospecting activities.
- Reviewed monthly performance against targets set by management team.
- Researched competitors' products, prices, and sales techniques.
Teacher
Lackland Independent School District
San Antonio
08.1995 - 06.2000
- Created engaging lesson plans tailored to diverse student needs and learning styles, enhancing student participation and comprehension.
- Developed and implemented lesson plans based on curriculum objectives.
- Implemented classroom management strategies to foster a positive learning environment.
- Assessed student progress through regular evaluations and personalized feedback.
- Collaborated with colleagues to create interdisciplinary projects and activities.
- Cultivated positive relationships with students, parents, and teaching staff, promoting a collaborative and inclusive classroom environment.
- Facilitated parent-teacher conferences to discuss student performance and set collaborative goals, fostering a supportive learning community.
Teacher
Dallas Independent School District, DISD
Dallas
08.1992 - 05.1995
- Developed engaging lesson plans that addressed diverse student needs and learning styles, enhancing student engagement and understanding.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
- Provided individualized instruction to meet the needs of all students.
- Assessed student progress through regular evaluations and personalized feedback.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Built and strengthened positive relationships with students, parents, and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Developed and implemented lesson plans based on curriculum objectives.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Collaborated with colleagues to design interdisciplinary projects and activities, promoting integrated learning experiences across subject areas.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Designed meaningful projects that enabled students to apply knowledge in real-world situations, fostering critical thinking and practical skills.
Education
Bachelor of Science - Elementary Education
University of Oklahoma
Norman, OK05-1992
Skills
- Sales leadership
- Small business operations
- Gift shop marketing
- Store layout design
- Social media promotions
- Marketing strategy
- Social media promotion
- Customer relationship management
- Inventory management
Certification
Elementary Education with endorsements in Language Arts for 6-8
Accomplishments
Top Performer 2012 100.8% MacMillan
Timeline
Franchise Owner
Burk Ace Hardware & Gifts
09.2021 - 10.2024
Sales Representative
Cengage Learning
08.2017 - 05.2019
Sales Representative
Macmillan Learning
07.2005 - 07.2017
Teacher
Lackland Independent School District
08.1995 - 06.2000
Teacher
Dallas Independent School District, DISD
08.1992 - 05.1995
Bachelor of Science - Elementary Education
University of Oklahoma