Dedicated and compassionate medical assistant seeking to leverage clinical expertise and patient care skills in an upscale medical facility. Committed to delivering exceptional patient experiences while ensuring efficient medical office operations
Overview
18
18
years of professional experience
Work History
Medical Assistant
Vanderbilt Medical Center
Nashville, TN
06.2020 - Current
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Educated patients about medications, procedures and physician's instructions.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Chiropractic Therapy Assistant
Wellness Institute Of Nashville
Hermitage, TN
07.2019 - 06.2020
Position patients for optimal comfort before procedures
Assists with technical treatments and entered information in patient records and charts
Educate patients on quality of life benefits through routine chiropractic care
Patient Scheduler
River Edge Behavioral Health Center
Macon, GA
09.2018 - 07.2019
Scheduled all outpatient appointments as requested by staff or clients
Ensured all payers, authorization, and required assessments are current and up to date
Answered office phones and emails
Double checked medical record databases
Checked with doctors for availability
Maintained patients charts and confidential files
Worked with Carelogic behavioral health EMR system
Medical Assistant
Extern / Bariatric Center Coliseum Hospital Northside
Macon, GA
03.2018 - 05.2018
Obtained patient medical history and vital signs
Greeted patients and prepared them for medical examination
Assisted nurse practitioner during patient examination
Answered office phones and scheduled appointments
Provided patient education
Worked with eMD Central EMR System
Tobacco Cashier
Sam's Club
Macon, GA
09.2014 - 11.2017
Assisted business members with bulk orders of tobacco products, daily large dollar cash handling
Responded to customer’s questions and requests in a prompt and efficient manner
Maintained knowledge of current sales and promotions, policies regarding security practices
Handled all customer relations issues in a gracious manner and in accordance with company policies
Processed cash and credit payments rapidly and accurately
Store Manager
Simply Fashion Stores
Nashville, TN
04.2006 - 05.2014
Kept up with daily sales and profits
Interviewed and hired individuals who would bring passion and dedication to the position at hand
Immediately addressed problems with customers to promote quick and successful resolution
Maintained established merchandising standards, including window, sales floor and promotional displays
Assigned work to team members based on company needs, personal strengths and job knowledge
Education
Medical Assistant Certification (NHA) -
Virginia College
Macon, GA
01.2018
Skills
Assist with procedures
checking in/out patients
Educating patients
Patient scheduling
Cash management
Customer service
Patient safety
Taking vital signs
Hiring and training
Phlebotomy
Patient-focused care
Electrocardiography (EKG)
CPR
Vital Sign Monitoring
Electronic Medical Records
Immunization Administration
Clinical Documentation
Timeline
Medical Assistant
Vanderbilt Medical Center
06.2020 - Current
Chiropractic Therapy Assistant
Wellness Institute Of Nashville
07.2019 - 06.2020
Patient Scheduler
River Edge Behavioral Health Center
09.2018 - 07.2019
Medical Assistant
Extern / Bariatric Center Coliseum Hospital Northside