Tonya Robinson
Medical Assistance
Detroit,MI
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Medical Assistant
University Health Center Dermatology
Detroit, MI
01.2004 - 11.2005
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted allery testing
- Assist patients with vitiligo treatment including UVB
- Assist with minor surgery
- Clean surgical instruments via autoclave
Medical Assistant
Michigan Health Center
Detroit, MI
09.1994 - 09.2004
- Performed preliminary physical tests to accurately record results in patient history summary.
- Scheduled appointments for patients via phone and in person.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Educated patients about medications, procedures and physician's instructions.
Medical Assistant
Health Centers Detroit
Detroit, MI
09.2006 - recent
- Performed preliminary physical tests to accurately record results in patient history summary.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Incorporated outside records into charts and EHR.
- Responded to patient callbacks and phone-in prescription refill requests.
- Referral /authorization coordinator
- Administered Covid-19 vaccine
Education
Bachelor of Science -
South University
Savannah, GA11.2021
Certificate - Medical Assisting
Technical Career Institute
Clinton Township02.1994
High School Diploma -
Kettering High School
Detroit,Mi05.1991
Skills
- HIPAA Compliance
- Proper Documenting
- Assist with Procedures
- Referral/Authorization Processor
- Proper Sterilization Techniques
- Venipuncture and Phlebotomy
- Inventory and Supply Management
- Charting
- Wound Care
- Cleaning and Sanitizing
- Treatment Room Preparation
- Multitasking and Prioritization
- Medication Administration
- Completing Insurance Forms
- Clear Communication
- Routine Laboratory Testing
- Critical Thinking
- Process Blood and Tissue Collection
- Multi-line Telephone System Operation
- Operating EKG Equipment
- Patient Relations
- Appointment Scheduling
Timeline
Medical Assistant
Health Centers Detroit
09.2006 - recent
Medical Assistant
University Health Center Dermatology
01.2004 - 11.2005
Medical Assistant
Michigan Health Center
09.1994 - 09.2004
Bachelor of Science -
South University
Certificate - Medical Assisting
Technical Career Institute
High School Diploma -
Kettering High School
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