Summary
Overview
Work History
Education
Skills
Key Qualifications
References
Timeline
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Daniele Pine

Klondike,Texas

Summary

Proven track record of exceeding expectations, highlighted by a successful tenure at First National Bank of Cooper. Skilled in Excel and Word, demonstrating exceptional organizational skills and attention to detail. Adept at fostering customer relationships and leading teams to achieve ambitious goals. Balances multitasking abilities with professionalism, ensuring high levels of client satisfaction and operational efficiency.

Overview

18
18
years of professional experience

Work History

Independent Bank Teller

First National Bank of Cooper
Cooper, Texas
08.2023 - Current
  • Maintained accurate records of all financial transactions.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
  • Adhered to financial services security and audit procedures.
  • Directed specific questions to appropriate branch personnel.
  • Resolved problems or discrepancies concerning customers' accounts.

Assistant Preschool Director

Sunset Christian Preschool
University Place, WA
07.2018 - 08.2020
  • Managed all aspects of day-to-day preschool administration.
  • Created and updated records to document employee and participant information.
  • Conducted daily meetings with staff to discuss upcoming events and activities.
  • Trained new faculty members on program policies and procedures.
  • Coordinated special events such as parent and teacher conferences, open house nights.
  • Attended workshops and seminars related to early childhood education topics.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.

Front Office Manager

Riot Dance Center
Puyallup, WA
03.2016 - 08.2020
  • Established strong relationships with clients in order to foster repeat business opportunities.
  • Creating and distributing mass company emails.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Design and create promotional items.
  • Excel graphs for money management.
  • New accounts and registration.

Customer Service Representative Supervisor Admin Assistant

Lone Star Distribution
Dallas, TX
03.2007 - 04.2011
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Resolved escalated customer complaints promptly and professionally.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Oversaw daily operations of department through combination of careful planning and troubleshooting.
  • Resolved customer complaints or answered customers' questions.
  • Coordinated with other supervisors, combining group efforts to achieve goals.

Education

High School Diploma -

Wylie High School
12.2006

Skills

  • Meet and exceed goals and expectations
  • Efficient in Excel and Word
  • [Software] proficiency
  • Team collaboration
  • Attention to detail
  • Professionalism and courtesy
  • Customer relationship management
  • Multitasking Abilities
  • Task prioritization
  • Organizational skills

Key Qualifications

  • Exceptional time management skills
  • Ability to multi-task
  • Complete assignments with speed, efficiency, and accuracy
  • "Can-do" attitude
  • Work well both with a team and independently
  • Reliable
  • Excellent follow-through
  • Motivate other team members
  • Always striving to learn, improve, and excel
  • Meet and exceed goals and expectations
  • Impeccable customer service skills
  • Fast learner
  • Efficient on Excel, Word, PowerPoint, and Publisher
  • Tech Savvy

References

Mandi Swenson, Assistant Underwriter 

972.955.6290

Julia Shanburn, SCP Director

253.564.2522

Chelsey Sebok, Teacher

661.269.3004

Timeline

Independent Bank Teller

First National Bank of Cooper
08.2023 - Current

Assistant Preschool Director

Sunset Christian Preschool
07.2018 - 08.2020

Front Office Manager

Riot Dance Center
03.2016 - 08.2020

Customer Service Representative Supervisor Admin Assistant

Lone Star Distribution
03.2007 - 04.2011

High School Diploma -

Wylie High School
Daniele Pine