Daniele Roberts
Suffolk,VA
Summary
Versatile Front Office Receptionist with background in providing top-notch administrative support and customer service. Strengths include multi-tasking, effective communication, and problem-solving skills. Proven ability to ensure smooth running of front office operations while maintaining high levels of professionalism and efficiency. Known for creating a welcoming environment for guests and contributing positively to team goals.
Overview
9
9
years of professional experience
Work History
Front office Receptionist/Sales Manager's Assistant
Western branch Family Chiropractic Center
Chesapeake, Virginia
08.2017 - Current
- Greeted patients warmly, fostering a welcoming atmosphere that enhanced overall patient experience.
- Managed phone calls, scheduling appointments, and patient inquiries efficiently.
- Processed payments accurately, ensuring customers received correct receipts and change, contributing to smooth transaction flow.
- Managed daily office operations, ensuring timely opening and closing, maintaining operational efficiency.
- Maintained accurate patient records using electronic health record systems.
- Entered new client data into database systems accurately.
Education
Churchland High-school
Portsmouth , VASkills
- Customer service excellence
- Professional demeanor and presentation
- Appointment scheduling
- Multi-line telephone skills
- Verbal and written communication
- Database entry
- Payment processing
- Attention to detail
- Time management
Timeline
Front office Receptionist/Sales Manager's Assistant
Western branch Family Chiropractic Center
08.2017 - Current
Churchland High-school