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Daniel Gazi Gohourou
Undergraduate Student
Lawrenceville,GA
Summary
Greetings, My name is Daniel Gohourou; over the Years, my morals have always been to strive for efficacy in whatever field under my supervision. As a part of this organization, I will provide Versatility in various skills as previously listed. From teamwork to individual work, offering over four years of experience handling tasks smoothly and efficiently, I adapt well to changing processes and directed projects and management. Academically rigorous, I undertook 5 AP classes in High school French, US History, Macroeconomics, American Government, all scoring on the high-end A-averages while being part of the Honor Society. The passion for contributing to the team's success through hard work has been a habit of mine and a personal goal. I will bring attention to detail and excellent organizational skills. While having a clear understanding of the workforce and training in Business functions and assets, I will bring forth critical thinking skills, cooperation, and reliable communication to solve any problems or challenges; I strongly advocate that the force is eminent altogether. At last, I am and stay hopeful, motivated to learn, grow and excel with you all in the future.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
OGP(Online Grocery Shopping)
Walmart
Lawrenceville, United States
02.2021 - 08.2021
- Checked for outdated and overripe grocery items and removed from inventory.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Supported promotional plans by updating signage with price changes.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Crew Member Trainer
Wendy's
Lawrenceville, GA
07.2020 - 06.2021
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained other employees in customer service, food safety and performance requirements.
- Mentored junior employees to improve performance, food safety and customer service.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Trained and mentored over 9 new personnel hired to fulfill various roles.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Crew Member
McDonald's
Lawrenceville, GA
03.2019 - 12.2019
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Supported great dining and meal experiences for guests.
- Inspected kitchen equipment and appliances 2 times per week to verify functional operation.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Replenished serving stations with fresh food and cleaned up spills.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Operated grills and back hand kitchen gadgets to prepare meats, vegetables and condiments for service.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
Education
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA 08.2020 - 05.2021
Transferred, No Degree Yet -
Berkmar High School
Lilburn, GA 08.2017 - 05.2020
in Process, No Degree - Finance
Georgia State University
Atlanta, GA 08.2021 - Current
Skills
Food safety understanding
Customer service-focused
Assisting customers
Store opening and closing
Cleaning and sanitation
Maintaining freshness
Written and oral communication
Bilingual in French, English
Employee training
Grocery bagging skills
Critical Thinking
Leadership
Time Management
Problem-Solving
Flexible and Adaptable
Basic Math
Attention to Detail
Affiliations
- National Honor Society
- African Student Association
Interests
Create a broader media outreach
Engage in community services
Fully learn Spanish
Singing, Piano, Video Editor, Movie & TV show lover, track, working out.
-Singing/Music- I've particularity enjoyed singing myself and music in general, when I came to the US I joined the Worship Team at my church still a current member.
-Piano-I've recently tuned in interest in Piano while in my senior year of high school, we regularly did typical easy piano songs, which in progression became more expanded. I found the concepts and the context behind each note and method fascinating, and now, I'm on the road to learning it for real.
-Video Editing-During a podcast/video presentation in my English class during my junior year of high school, I put together the "3 best cities in the world". From sound, visuals, and background effects, I added a personalized intro and altro. I received 110 for that specific assignment. I then did Another video in my Spanish class for a commercial receiving a high grade. I enjoyed it more than now; I do it for its fun.
-Movie&TV-Shows- My passion for movies and personal favorite shows is ineffable. I regularly watched more movies these past months than I have in a year because I binge-watch it until it's done just for the love of it if it's a favorite.
-Working out/track-I started working out at home with no equipment; I started seeing results ever since I wouldn't mind adding a workout routine to my schedule despite the busy schedule because it is essential after all. I was part of a track team back in the ivory coast before coming here. I enjoyed it and still do, but I don't practice it as often as possible.
Timeline
in Process, No Degree - Finance
Georgia State University
08.2021 - Current
OGP(Online Grocery Shopping)
Walmart
02.2021 - 08.2021
High School Diploma -
Central Gwinnett High School
08.2020 - 05.2021
Crew Member Trainer
Wendy's
07.2020 - 06.2021
Crew Member
McDonald's
03.2019 - 12.2019
Transferred, No Degree Yet -
Berkmar High School
08.2017 - 05.2020