Daniel Garrett Ford
Ada
Summary
The purpose of this position is to provide administrative support to the executive office. The position will assist in a range of administrative functions to assure proper operations of the division. Duties will include answering incoming calls, tracking correspondence and maintaining files.
Overview
21
21
years of professional experience
Work History
Call Center Rep 3
CNDC win star casino
ADA
03.2022 - Current
- Take calls and book reservations on rooms to help the patron as possible
- Offered additional products or services to enhance customer experience.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Attended regular training sessions on updates and changes within the industry or organization.
Camera Operator/ Color Engineer Leader
Cross Pointe Church
ADA
03.2016 - 12.2022
- Volunteer as a camera operator and also help build the gear for the church that is used today
- Provided feedback on the quality of footage taken while troubleshooting any issues that arise during filming.
- Organized transportation of cameras, lenses and other equipment between shooting locations.
- Edited raw footage into a finished product using specialized software programs such as Final Cut Pro or Adobe Premiere.
Boh- to Team Leader and Shift Leader
Chick-fil-A
ADA
06.2018 - 09.2021
- Was to prep salads and run shifts and also food safety
- Conducted regular performance reviews to assess individual team member progress.
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Ensured compliance with all safety regulations in the workplace.
- Provided coaching and feedback on employee performance, encouraging professional development.
Cashier/BIA/Lumber Yard Shack
Home Depot
Ada
06.2010 - 06.2018
- Was RWD king with making sure all products were accounted for and were also on the safety team
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Greeted customers and answered any questions they had about the store's products and services.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Ensured compliance with all safety regulations within the store environment.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Carpenter Aid - Housing
Chickasaw Nation Division of Housing
ADA
06.2007 - 08.2008
- Remodel houses and do chip programs and low-rent properties
- Provided consultation services for homeowners regarding custom carpentry designs.
- Assisted in the installation of metal framing systems for commercial construction projects.
- Installed interior trim work such as baseboards and moldings around windows and doors.
- Maintained a clean job site at all times by disposing of debris properly after each shift.
Front Cashier/ Back Food Prep
Arby's
ADA
03.2006 - 06.2007
- Took orders and made the sandwiches and ran the drive-thru at times and close the store
Cashier/lot loader/mascot
HEB grocery
Odessa
06.2004 - 12.2005
- To help the customer and take payment for the food they buy
- Help with events that give back to the community
Education
Digital Cinematography BS -
Full Sail University
winter-park, FL03.2020
Associate of Arts - Web Design
Pontotoc Technolighy Center
Adak, AKSome College (No Degree) - Computer Networking
Odessa College
Odessa, TXBachelor of Arts - Mass Communication
East Central University
Ada, OKSkills
- PRE-PRODUCTION SKILLS
- EDITING ABILITIES
- EQUIPMENT CONFIGURATION
- KEY PERFORMANCE INDICATOR
- LIGHTING
- LIVE STREAMING
- STRATEGIC PLANNING
- PHOTOGRAPHY
- SOCIAL MEDIA
- MMS SCHEDULING
- MM BUDGETING
- FIELD PRODUCTION
- ADOBE CLOUD
- MICROSOFT OFFICE SUITE
- FINAL DRAFT
- FINAL CUT
- DAVINCI RESOLVE
- KNOWLEDGE ON SONY PRODUCT FOR FILM MAKING
- Call logging
- Call control
- Data gathering
- Customer communications
- Customer service
- Appointment scheduling
- Customer service optimization
- File and database management
- Month-end documentation
- Sales summaries
- Microsoft Excel proficiency
- Budget planning
- Expense tracking
web site
https://danielgfordfilms.wixsite.com/danielgfordfilms
Timeline
Call Center Rep 3
CNDC win star casino
03.2022 - Current
Boh- to Team Leader and Shift Leader
Chick-fil-A
06.2018 - 09.2021
Camera Operator/ Color Engineer Leader
Cross Pointe Church
03.2016 - 12.2022
Cashier/BIA/Lumber Yard Shack
Home Depot
06.2010 - 06.2018
Carpenter Aid - Housing
Chickasaw Nation Division of Housing
06.2007 - 08.2008
Front Cashier/ Back Food Prep
Arby's
03.2006 - 06.2007
Cashier/lot loader/mascot
HEB grocery
06.2004 - 12.2005
Digital Cinematography BS -
Full Sail University
Associate of Arts - Web Design
Pontotoc Technolighy Center
Some College (No Degree) - Computer Networking
Odessa College
Bachelor of Arts - Mass Communication
East Central University
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