Daniel H. Sommo
Wayne,PA
Summary
Dynamic and high-performing candidate looking to increase knowledge and work experience related to the theatre industry. Proven ability to engage with customers by utilizing effective communication, knowledge and people skills. A team player who can collaborate and develop productive relationships with management and co-workers while focusing on the customer. Experienced at managing multiple priorities with a positive attitude. Skilled in operating point-of-sales systems with keen eye for detail. Willingness to take on added responsibilities to meet the company goals.
Overview
9
9
years of professional experience
Work History
Restaurant Server
Nudy's Cafe
- Enhanced customer satisfaction by providing attentive and personalized service during busy shifts.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Take Out Service
Chilli's Bar & Grill
- Enhanced customer satisfaction by efficiently processing take-out orders and ensuring order accuracy.
- Streamlined order fulfillment for faster service by organizing the work area and prioritizing tasks.
- Increased repeat customers with exceptional customer service, addressing concerns promptly and professionally.
Front of House Table Server
Estia Taverna Inc.
09.2022 - 10.2023
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with co-workers and attentive service during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Garden Shop Associate
The Garden Shoppe
09.2014 - 12.2021
- Knowledgeable sales, plant and produce care and inventory associate for a multi-seasonal garden center.
- Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care. Educated customers on plant maintenance techniques for optimal growth and longevity
- Collaborated with management to execute seasonal promotions and events for increased foot traffic.
- Addressed inquiries, concerns, and offering appropriate solutions.
- Maintained a healthy and organized inventory by timely restocking and proper care of plants.
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Assisted with various plant arrangements and seasonal decorations to create visually appealing and healthy gardens.
- Maintained produce market
Education
Associate of Arts - Theatre Arts
Delaware County Community College
Radnor, PASkills
- Spanish Speaking
- Cross-cultural understanding
- Interpersonal Communication
- Leadership Qualities
- Teamwork and Collaboration
- Strong Work Ethic
- Problem-solving abilities
- Multitasking Abilities
- Adaptability and Flexibility
Additional Information
- AWARDS & HONORS, Radnor Senior High School Senior Music Award (2015-2016) - Band & OrchestraGrant MacKenzie Memorial Spirit Award (2015 – 2016)
Stage Experience
add
Timeline
Front of House Table Server
Estia Taverna Inc.
09.2022 - 10.2023
Garden Shop Associate
The Garden Shoppe
09.2014 - 12.2021
Restaurant Server
Nudy's Cafe
Take Out Service
Chilli's Bar & Grill
Associate of Arts - Theatre Arts
Delaware County Community College