
Results-oriented Strategy and Operations professional with demonstrated expertise in enhancing business performance within global fashion and luxury retail. Skilled in translating sales data and market insights into actionable strategic initiatives, fostering organizational alignment. Experienced in executive partnership and cross-functional program management across multi-store retail networks, effectively driving complex initiatives from strategy to execution.
· Coached sales team in product knowledge, excellence in execution, and customer experience, resulting in a significant increase in customer satisfaction rates.
· Trained staff in omnichannel initiatives to enhance customer engagement and execution consistency.
· Planned seasonal floor sets aligned with company standards to optimize product visibility and profit potential.