Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniella Alzate

Victorville,CA

Overview

7
7
years of professional experience
1
1
Certification

Work History

Human Resources Generalist

Savas Health
06.2024 - Current
  • Developed and implemented employee engagement initiatives resulting in a XX% increase in overall employee satisfaction
  • Administered benefits programs, ensuring accurate enrollment and timely communication with employees
  • Conducted investigations into employee complaints or concerns, maintaining confidentiality and resolving issues promptly
  • Collaborated with management to develop and implement performance management strategies that aligned with company goals
  • Created and delivered training programs on topics such as diversity and inclusion, sexual harassment prevention, and workplace ethics
  • Maintained HRIS database by accurately entering employee information, updating records, generating reports, and conducting audits for data integrity
  • Assisted in the development of HR policies and procedures to ensure compliance with federal/state laws and regulations
  • Managed leave administration process including FMLA requests, tracking time off accruals, coordinating return-to-work plans
  • Conducted salary benchmarking analysis to ensure competitive compensation packages for all positions within the organization
  • Provided guidance to managers regarding disciplinary actions or performance improvement plans for underperforming employees
  • Coordinated annual performance review process by collecting feedback from supervisors/managers and facilitating review meetings between employees and their superiors

Human Resources Generalist

Center Staffing Solution
01.2019 - 03.2024
  • Process payroll for 300 employees, maintaining accuracy and compliance policies
  • Managed Recruiting process, including job postings, screening resumes, and coordinating interviews
  • Conducting employee orientation and facilitated ongoing training programs to promote employee development
  • Support HR initiatives through data analysis, improving employee engagement metric and retention rates
  • Assisted in administering benefits programs and addressing employee inquiries related to HR policies
  • Development and maintained accurate employee records, ensuring confidentiality and compliance with regulations

School Secretary

Summit Leadership Academy HD
04.2018 - 06.2019
  • Scheduled and confirmed appointments and meetings for senior management team
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing
  • Oversaw inventory materials monitoring, requisitions and supply re-stocking
  • Managed multi-line phone system directing individuals to desired personnel and providing general information about operations
  • Sorted, received and distributed mail correspondence between departments and personnel
  • Resolved customer problems and complaints
  • Responded to inquiries from callers seeking information
  • Drafted professional memos, letters and marketing copy to support business objectives and growth
  • Performed clerical and administrative support duties to optimize workflow procedures
  • Created and implemented standard operating procedures for records handling
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
  • Developed recordkeeping systems for employee records and company documents to optimize operations and reduce project lags

Customer Service Representative

Check into Cash
12.2017 - 05.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
  • Provided primary customer support to internal and external customers
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up
  • Evaluated account and service histories to identify trends, using data to mitigate future issues
  • Developed community reputation through commitment to customer satisfaction and strong client relationships
  • Answered constant flow of customer calls with minimal wait times
  • Cultivated customer loyalty, promoted repeat business and improved sales
  • Maintained up-to-date knowledge of product and service changes
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines
  • Effective liaison between customers and internal departments

Education

High School Diploma -

Sedona Charter Academy
Adelanto, CA
06-2009

Skills

  • Employee onboarding
  • Benefits administration
  • HR policies implementation
  • HRIS systems

Certification

  • First Aid Certification
  • Basic Life Support Certification (BLS)

Timeline

Human Resources Generalist

Savas Health
06.2024 - Current

Human Resources Generalist

Center Staffing Solution
01.2019 - 03.2024

School Secretary

Summit Leadership Academy HD
04.2018 - 06.2019

Customer Service Representative

Check into Cash
12.2017 - 05.2018

High School Diploma -

Sedona Charter Academy

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Daniella Alzate