Daniella Berrio Iglesias

Accomplished process management professional with a strong leadership background, demonstrated through successful roles at TEAKRUS and top-tier firms. Known for enhancing customer satisfaction and operational efficiency, with notable achievements in billing improvement and inventory optimization. Exceptional communication skills and a collaborative approach drive team success and excellence in service delivery. Committed to leveraging expertise to elevate organizational performance further.

• Date of Birth: 08/11/88
• Nationality: COLOMBIAN

• At Dolmen, we developed a pricing system for clients, considering market conditions and indexed annual increases, which significantly improved the company's profitability across different sales channels and product lines.
  In 2019, I led an optimization of the sales process within the commercial administration, streamlining the quotation and sales process as well as report generation.
  In 2017-2018, we conducted an analysis of the commercial process that enabled us to establish a more effective management of purchase orders with our clients.
  Through effective management and monitoring of warranties in 2019, we achieved an 80% reduction in the number of warranty requests.