DANIELLA GIAMPIETRO
Spring Hill,FL
Summary
Hardworking and highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-Commerce
Self Employed
10.2021 - Current
- Trained team members on data analysis, product sales, and ROI.
- Executed strategic research on market trends and summarized findings on competitors.
- Established and grew a successful online business from the ground up, acquiring capital, establishing an online presence, and managing customer interactions
- Prepared financial insights leveraging spreadsheets to analyze expenses and income.
- Maintained up-to-date knowledge of products, current sales pricing, and manufacturer events and promotions
- Maintained a strong understanding of brand and product information to deliver an exceptional customer shopping experience
- Maintained a consistently high feedback rating from customers by promptly addressing questions and resolving issues
Service Advisor
Myers Auto Group
04.2024 - 10.2024
- Greeted and assisted customers with automotive service needs promptly.
- Interacted with customers to gather information on vehicle problems and logged it accurately for technician follow-up.
- Proposed critical repair solutions during evaluations, boosting customer trust and satisfaction.
- Collaborated with technicians to review repair estimates, explaining the scope of work and associated costs to customers
- Managed complex queries swiftly, increasing client satisfaction.
Automotive Sales Consultant
Myers Auto Group
04.2024 - 10.2024
- Executed comprehensive product demonstrations to highlight key features, benefits, and value propositions for prospective buyers.
- Negotiated pricing agreements with customers while maximizing profitability for the dealership
- Leveraged CRM tools to monitor leads, organize client communications, and execute timely follow-ups.
- Resolved customer concerns or complaints promptly and professionally to ensure high levels of satisfaction were maintained at all times
- Facilitated potential buyer test drives, showcasing relevant vehicle attributes.
- Enhanced understanding of client requirements through strategic engagement.
Sales Representative
Jenkins Chevrolet of Homosassa
09.2023 - 04.2024
- Communicated with clients to ascertain their individual vehicle preferences
- Facilitated customer experience on test drives for educated decision-making.
- Providing detailed information on pricing, financing options, and warranty packages
- Achieved client commitments by expertly structuring agreement conditions.
- Nurtured existing client connections for continued collaboration.
- Stayed informed about recent progressions in the automotive market, including cutting-edge technologies.
Auto Care Center Associate
Walmart
06.2023 - 09.2023
- Greet customers and provide friendly assistance in a professional manner
- Listen to customers' concerns and provide appropriate solutions and recommendations
- Answer inquiries regarding automotive products, services, and pricing
- Assist customers in scheduling appointments and managing their automotive service orders
- Assist in managing inventory levels of automotive parts, supplies, and accessories
- Monitor stock levels and notify management when items need to be replenished
- Receive and organize incoming inventory shipments
- Ensure the accurate labeling and pricing of products
Education
High School -
Chamberlain High School
Tampa, Florida01.2013
Skills
- Goal-oriented mindset
- Sales process optimization
- Product knowledge expertise
- Resilience under pressure
Certification
- FCA Certification
- GM Certification
Timeline
Service Advisor
Myers Auto Group
04.2024 - 10.2024
Automotive Sales Consultant
Myers Auto Group
04.2024 - 10.2024
Sales Representative
Jenkins Chevrolet of Homosassa
09.2023 - 04.2024
Auto Care Center Associate
Walmart
06.2023 - 09.2023
E-Commerce
Self Employed
10.2021 - Current
High School -
Chamberlain High School
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