Daniella Hurtado-Amoroso
Vacaville,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
On-Site Manager
Randstad
Dixon, CA
11.2021 - 03.2022
- Acted as a on-site extension of the client's HR function, managing all aspects of client workforce including business relationship development, recruitment selection, payroll, and management of up to 50 employees.
- Build and maintain a strong partnership with the client by building rapport with the upper management team, attend daily meetings, consistent communication through email and daily walk- thrus of the facility.
- Understand the client's business, processes, policies, and strategic direction.
- Create and maintain a pipeline of qualified talent that aligns with the client's needs. Minimum of 25 talent ready for hire in the pipeline.
- Consistent execution of recruiting plan to ensure the right quantity and quality of talent. 30 interviews a week and all open orders are filled within 3 business days.
- Screen and select candidates according to client-specific job profiles and workforce forecasts.
- Comply with all operational standards and employment laws and regulations. Handled all OSHA and Workman Comp claims for my staff.
- Build top of mind awareness through in-person visits which foster a consultative relationship.
- Market talent's skills and abilities by making the best match for the client and candidate.
- Offer innovative, creative, and effective employment solutions.
- Provide services that consistently delight our clients and talent.
Store Manager
Tumi
Vacaville, CA
08.2016 - 08.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Approved regular payroll submissions for employees.
- Completed all point of sale opening and closing procedures, including counting contents of cash register.
- Bolstered sales volume by implementing incentive program and initiating advanced employee training.
Store Leader
Dressbarn
Vacaville, CA
02.2012 - 08.2016
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Boosted brand awareness through creative and multifaceted marketing strategies.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Assistant Store Manager
BCBGMAXAZRIA
Vacaville, CA
08.2010 - 02.2012
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Supervised and evaluated staff of 35 including other assistant managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Approved regular payroll submissions for employees.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Senior Account Executive
HSBC Finance Corporation
Vallejo, CA
05.2006 - 11.2007
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Cold called prospects to explain partnership benefits, representing company values.
- Brought in over $6.6 million in revenue while managing multiple high-profile accounts.
- Prepared documentation, finalized sales and maintained records.
- Sold new products and services and developed new accounts to maximize revenue potential.
- Met with new customers to share product and service information, listen to needs and learn about business operations.
- Maintained contact information database by keeping account details updated, clear and relevant.
- Set and monitored sales targets and identified potential customers.
- Secured 6 new accounts a month to increase company revenue and drive market share.
- Cold called prospects to explain partnership benefits, representing company values
- Brought in over $1 million dollars in revenue while managing multiple high-profile accounts.
Education
GED -
Fairfield Adult School
Vacaville05.2005
Skills
- Sales Promotion
- Sales Tracking
- Customer Service Management
- Team Leadership
- Problem Anticipation and Resolution
- Finance and Accounting Oversight
- Human Resources Oversight
- Staff Management
- Training and Development
- Business administration
Certification
- Certified Home Inspector, Happy Home Inspectors - 2022-Current
Timeline
On-Site Manager
Randstad
11.2021 - 03.2022
Store Manager
Tumi
08.2016 - 08.2021
Store Leader
Dressbarn
02.2012 - 08.2016
Assistant Store Manager
BCBGMAXAZRIA
08.2010 - 02.2012
Senior Account Executive
HSBC Finance Corporation
05.2006 - 11.2007
GED -
Fairfield Adult School
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