Daniella Lovejoy
Madison,WI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Accounts Payable Specialist
Blain’s Farm & Fleet, Remote
01.2023 - Current
- Portfolio management of accounts; collect accounts receivable monies by analyzing open balances and taking appropriate action to contact customers; meet or exceed assigned DSO and past due invoice goals
- Solve problems through account reconciliation and the coordination for the correction of billing or cash application errors
- Resolve customer claims and disputed items while providing feedback to those processes to prevent similar errors in the future
- Provide guidance to functional counterparts in operating units and management on matters involving exposure and risk associated with accounts receivable relationships
- Support department productivity goals managing incoming phone calls, chat, and email correspondence (Cases) as needed during peak
- Communicate with Field Operations and Commercial Sales Teams regarding account and portfolio status
- Be actively involved in department continuous improvement projects by identifying improvement opportunities, working on a project team, or leading a project
- Reconciling processed work by verifying entries and comparing system reports to balances
- Maintaining historical records.
Payroll Coordinator
Advance Auto Parts
06.2022 - 12.2022
- Responsible for managing the payroll garnishment process for the company and its subsidiaries
- Develop a working relationship with our external garnishment processor to accurately and efficiently file and fund garnishments, both deductions and refunds
- Includes weekly review of transmitted data
- Coordinate activities between external garnishment processor, and internal production support to ensure that all garnishment orders set up and processed timely
- Reviews payroll related accounts, such as garnishments with payroll and benefits accountants
- Maintain current knowledge of garnishment regulatory changes
- Work closely with Legal and HR to determine impact of changes to team members
- Researches and responds to payroll related garnishment inquiries from HRSC staff
- Utilize state websites, garnishment resources (such as APA periodicals) to determine compliant responses
- Communicate research findings and assist with updates to internal reference materials
- Solves questions relevant to payroll garnishment accounting issues
- Works with I.T
- And the Rewards Systems Manager to test the accuracy of PeopleSoft garnishment updates prior to the migration to production
- Maintains GL/Chartfield Keys in the PeopleSoft system
- Processes the transfer of Team Member general deductions when a TM is moved to another GL/
- Business Unit
- Continuously reviews the garnishment process, identifying, recommending and implementing improvements to the garnishment process, both internal and with the garnishment outsourced partner.
Administrative Assistant
Green National
04.2021 - 11.2021
- Responsible for supporting the management team
- Assist in property management report generation
- Work with HR to establish new hires/users in online Learning systems and track completion of trainings
- Respond to info@ emails/ distribute voicemails
- Respond to prospect and tenant emails
- Compile results from weekly training quizzes and distribute to regional managers
- Track completion of and store results from quarterly site visits
- Process new vendor paperwork to ensure vendors are appropriately reviewed prior to payments being made
- Maintain employee database
- Answer phone calls and direct calls to appropriate parties or take messages
- Assist compliance in various projects
Leasing Assistant/Event Coordinator
Prime Urban Properties
07.2019 - 02.2021
- Work with and support PUP staff to meet business and organization goals
- Respond to prospect and tenant emails
- Respond to info@ emails
- Print docs sent via info@
- Update web site multiple times daily or as needed with accurate availability and pricing
- Work with prospects to identify an apartment matching their criteria utilizing all information available
- Assist prospects in renting from Prime Urban Properties
- Process applications and enter any missing information into Rent Manager in a timely manner,
- Notifying prospects of approval within 48 hours
- Send activity updates to the PUP office team regarding application activity (daily/weekly/as needed)
- Assist with maintaining stock of Move-In bag items and Move-In bags
- Prepare move-in packets/bags quarterly or as needed
- Advertise all available apartments on craigslist at least once a day
- Ensure tenant filing systems are maintained and current weekly, both electronic and paper
- Comply with safety regulations and maintain clean and orderly work areas
- Assist with planning and hosting PUP and tenant events and activities
- Assist leasing agent with scheduling, giving notice, and confirming showings during busy season
- Assist leasing agent with showings during busy season
- Draft leases for property manager approval, send for signature
- Enter Tenant information into RM within two business days of receiving signed lease
- Perform market studies and shop competition
- Add information to shared market study docs
- Assist with planning and implementing PUP tables and tenant relations during busy season
- Reconcile community room deposits
- Cover office manager duties when OM is out sick or on vacation
- Assist PMS with renewal letters annually
- Enter market rents into RM annually
- Enter renewal dates and charges or move-out dates when received
- Send and collect tenant surveys annually
- Collect keys upon move-outs, organize for PMS; return keys to appropriate key boxes
- Manage and implement annual "One Warm Coat", "Goodman Center food drive", Tenant door
- Decorating contest
- Design and organize new ways to connect with Tenants and the community.
Administrative Assistant/Office Manager
Fleetworthy Solutions
11.2018 - 07.2019
- Answer phone calls and direct calls to appropriate parties or take messages
- Welcoming visitors in a friendly and positive manner
- Receiving delivery of express mail packages (FedEx, UPS, etc)
- Providing callers with information such as company address, directions to the office, company website and other related information
- Generating e-mails, when required, to the entire company
- Assuming responsibility for the maintenance of office equipment/ troubleshooting
- Assisting with the ordering, receiving, stocking and distribution of office supplies
- Reserving conference rooms, prepping for luncheons
- Maintaining and updating the company-wide phone list
- Providing security by following front desk company policy and procedures for visitors
- Providing admin support to Sales team/ Prepare for client visits
- Human Resources support which includes on boarding process, creating name tags, preparing work stations, scheduling interviews, putting together "swag bags", maintaining employee files, and coordinating anniversary luncheons
- Client Projects using both Comply/Salesforce
- Data Entry
- Creating Monthly Employee News Letters
- Assisting finance team with entry of transactions into NetSuite.
Administrative Assistant/Chiropractic Technician
Puckette Integrative Healthcare
Madison, WI
08.2017 - 10.2018
- Greeting new and existing patients in person and on the phone, and making them feel very special and welcomed
- Scheduling patients according to doctor's treatment plan
- Helping patients keep to their schedule
- Making recall appointments
- Making patients feel special all the time
- Routing patients to treatment rooms and ensuring the patient flow is smooth
- Assisting patients with their onsite treatments
- Assisting with internal patient education programs
- Assisting with community outreach programs
- Collecting patient payments as needed (co-insurances, deductibles and co-pays)
- Rescheduling patients as needed
- Working with doctors to help patients get the care they need
- Working in conjunction with other team members
- Answering multiline phone
- Manage Social Media
- Picking up and answering back Voicemails
- Follow up with all incoming emails
- Entering daily services/modalities for each patient
Executive Assistant, Midwest
Senior Living, LLC
Madison, WI
06.2016 - 07.2017
- Split in office and work from home position
- Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing,spreadsheet, database, or presentation software
- Answer phone calls and direct calls to appropriate parties or take messages
- Conduct research, compile data, and prepare papers for consideration and presentation by executives
- Read and analyze incoming mail, memos, submissions, and reports to determine their significance and plan their distribution
- Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
- File and retrieve corporate documents, records, and reports
- Open, sort, and distribute incoming correspondence, including faxes and email
- Prepare responses to correspondence containing routine inquiries
- Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings
- Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives
- Provide clerical support to other departments
- Process payroll information
- Updates, maintains, and electronically distributes contact rosters as changes occur
- Assists in forms management; filing and various supportive functions
- Including, but not limited to, employee forms,
- Accounts Payable, Cash Receipts, ACH forms, and resident recap forms
- Track and file all vendor W-9 forms, ensuring compliance with all Federal laws
- Process all new hire paperwork, create personnel files, and maintain missing items list for each property
- Maintain all personnel files to FLSA standards
- Enters resident rental contracts into the accounting software, runs monthly rent collection reports, and tenant ledgers
- Calculates the monthly payroll accruals
- Download and check OIG records monthly per out Managed Care Contracts
- Helps during end of year cleanup; transferring old files to storage, creating new binders, boxing up terminated employees, etc
- Reconcile monthly bank statements
- Enter monthly activities to property websites.
Education
Associate - Business
Houston Community College
01.2016
High School Diploma -
Homestead High School
06.2008
Skills
- Transaction Verification
- Account Reviewing
- Data Analysis
- Bank Statement Reconciliation
- Financial Recordkeeping
- Accounts Payable
- QuickBooks
- Word Processing
- Microsoft Office
- Critical Thinking
- PC Proficient
- Recordkeeping and Bookkeeping
- Accounting Support
- Account Balancing Reconciliation
- Advanced MS Office Suite Knowledge
- CRM and Office Management Software
- Meticulous Attention to Detail
- Microsoft Office Suite
- Hiring and Retention
- Personnel Records Maintenance
- Recruitment Documentation
- Interpersonal Communication
- Work Planning and Organization
- Personnel Documentation Verification
- Staffing Documentation Maintenance
- Employee Data Record Keeping
- Time Management
- Employee Interviews
- Onboarding and Training
- Verbal and Written Communication
- ADP Workforce Now
- Office Administration
- Office Organization
- Unemployment Claims
- Data Entry
- 3 years of remote work experience
Timeline
Accounts Payable Specialist
Blain’s Farm & Fleet, Remote
01.2023 - Current
Payroll Coordinator
Advance Auto Parts
06.2022 - 12.2022
Administrative Assistant
Green National
04.2021 - 11.2021
Leasing Assistant/Event Coordinator
Prime Urban Properties
07.2019 - 02.2021
Administrative Assistant/Office Manager
Fleetworthy Solutions
11.2018 - 07.2019
Administrative Assistant/Chiropractic Technician
Puckette Integrative Healthcare
08.2017 - 10.2018
Executive Assistant, Midwest
Senior Living, LLC
06.2016 - 07.2017
Associate - Business
Houston Community College
High School Diploma -
Homestead High School
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