Madison Studdard
Bourbonnais,IL
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of task prioritization, customer needs, and excellent skill in problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Associate
Blain’s Farm and Fleet
12.2020 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Developed strong rapport with customers through active engagement and attentive listening, fostering loyalty and repeat business.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
- Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.
- Participated in regular inventory audits, identifying discrepancies and ensuring accurate record-keeping practices were followed.
Retail Associate
Goodwill
09.2021 - 01.2022
- Built racks of donated clothes and put out on floor accordingly
- Swept/cleaned fitting rooms, floors, and bathrooms
- Assisted customers and answered any questions.
- Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Bachelor’s Degree in Psychology - Psychology
Illinois State University
Normal, IL05.2024
Skills
- Positive and Engaging Demeanor
- Self-Directed Learning
- Reliability
- Approachability
- Verbal and Written Communication
- Proactivity
- Conflict resolution
- Interpersonal skills
- Professional demeanor
- Task prioritization
- Attention to detail
- Problem-solving abilities
Certification
CPR and First Aid Certification, American Red Cross, Bourbonnais, IL, 05/2019, Present
Community Service
River Valley Animal Rescue, Momence, IL, 12/2018, 07/2019, Fed Animals on a routine schedule, Sorted and organized donations to the shelter, Cared for animals with direction from owners
Timeline
Retail Associate
Goodwill
09.2021 - 01.2022
Retail Associate
Blain’s Farm and Fleet
12.2020 - Current
Bachelor’s Degree in Psychology - Psychology
Illinois State University
CPR and First Aid Certification, American Red Cross, Bourbonnais, IL, 05/2019, Present
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