Summary
Overview
Work History
Professional Achievements
References
Timeline
Generic

Daniella-Marie Lott

Tacoma,WA

Summary

Highly-motivated Director of Clinical Integration with a background in Emergency Medical Services and 8+ years of experience in the healthcare industry. Extensive knowledge in operations, B2B account management, and navigating complex health system strategic partnerships with a focus on business development, program transformation, and client success. Demonstrated ability to drive internal growth and external impact through the development of and optimization of workflows, leveraging clinical data, and creating innovative solutions with a wide array of healthcare partners. Passionate about fostering meaningful collaboration between diverse stakeholders and cultivating relationships to better understand the client's needs and providing tailored solutions to meet those needs.

Overview

2
2
years of professional experience

Work History

Director of Clinical Integration

DispatchHealth
Denver, CO
06.2023 - Current
  • Worked with health system C-level executives and decision makers, clinical and non-clinical teams to put in place and optimize care coordination workflows
  • Created education and engagement tools and resources for clinical and non-clinical team members
  • Supported and grew existing and new clinical partnerships (PCPs, nurse advice line, case management, specialist groups, etc.)
  • Provided in-depth partner coaching, training and guidance to enhance operational workflow and product knowledge
  • Tracked implementation status, engagement level, and volume associated with each clinical integration
  • Responsible for change management efforts within partner markets
  • Led Joint Operations Committee meetings with internal and external key stakeholders

Clinical Integration Specialist

DispatchHealth
Denver, CO
06.2022 - 07.2023
  • Worked with health system clinical and non-clinical teams to put in place and optimize care coordination workflows
  • Developed presentations and training materials and provide in-depth partner training on DispatchHealth model and referral pathways
  • Measured and monitored the success of adoption of practices in Salesforce and other designated platforms by closely tracking volumes and integration status
  • Identified opportunities for increased engagement through development and implementation of training materials and overarching engagement plan
  • Responsible for analyzing clinical and operational data to better understand outcomes, drive best practice across partners, and support the development of benchmarks

Professional Achievements

  • Launched Clinical Integrations with X Health System Partners in multiple markets nationwide
  • Identified a specific need for a Patient Eligibility Identifier that became the standard best practice for all partners which lead to increased utilization and engagement
  • Contributed to X% YOY growth and $X with Health System Partners
  • Operationalized and led medical teams during the Covid-19 pandemic, partnering with Pierce County health department officials in Washington State and Delta Airlines to provide on site Covid-19 testing to community members and Delta passengers (read about it here: dh-covid19-phe-whitepaper.pdf (dispatchhealth.com))
  • Designed, developed, and delivered unique Clinic Without Walls model that enabled primary care providers to treat their patients remotely with a window into their home life for better whole-person care and provide additional access to care

References

References available upon request.

Timeline

Director of Clinical Integration

DispatchHealth
06.2023 - Current

Clinical Integration Specialist

DispatchHealth
06.2022 - 07.2023

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Daniella-Marie Lott