Daniella Parkinson
West Jordan
Summary
Detail-oriented professional with a strong background in customer service and team collaboration. Committed to operational improvements and mentoring team members to enhance service quality and performance.
Overview
4
4
years of professional experience
Work History
Showing Agent
Nestwell Property Management
West Jordan
02.2024 - 10.2025
- Provided customer support by answering inquiries and resolving issues promptly.
- Collaborated with team members to maintain a clean and organized workspace.
- Participated in team meetings to discuss operational improvements and share ideas.
- Provided customer service to clients through phone and email communication.
- Responded promptly to customer inquiries and complaints in a professional manner.
Retail Store Manager
Journeys Shoes
Salt Lake City
07.2021 - 01.2024
- Handled customer inquiries and resolved issues effectively.
- Collaborated with upper management on promotional events and campaigns.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
- Coached and mentored employees by offering constructive feedback and taking interest in long-term career growth.
- Hired and trained positive, enthusiastic employees to boost talents of retail team.
Education
High School Diploma -
West Jordan High School
West Jordan, Utah 06-2023
Skills
- Customer support
- Problem solving
- Team collaboration
- Conflict resolution
- Performance monitoring
- Sales strategies
Timeline
Showing Agent
Nestwell Property Management
02.2024 - 10.2025
Retail Store Manager
Journeys Shoes
07.2021 - 01.2024
High School Diploma -
West Jordan High School