Daniella Rodriguez
Dallas,TX
Summary
Dynamic and results-driven professional with a strong background in customer service and sales. Proven ability to enhance client relationships and drive repeat business through effective communication and organizational skills. Proficient in Shopify and visual merchandising, consistently delivering exceptional client experiences.
Overview
7
7
years of professional experience
Work History
Front Desk
Deno’s of Highland Park
11.2024 - 04.2025
- Organized and maintained client records on computer system.
- Assisted clients with drop-off orders, creating detailed orders.
- Answered phone calls, addressing client inquiries.
- Processed customer transactions.
Sales Associate
La Ligne
01.2024 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Provided personalized styling advice and curated outfits for clients.
- Demonstrated knowledge of store inventory.
- Utilized Shopify to manage in-store and online orders.
- Leveraged Endear to maintain communication with clients.
Client Advisor
Ganni
10.2022 - 11.2023
- Tend to clients' needs and accomodations.
- Assist clients with styling tips to ensure their experience was successful.
- Deliberate ideas for upcoming client/promotional events.
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Processed credit card, debit card and gift certificate payments in electronic computer system.
Secretary
Jaime Rodriguez Paint and Body Shop
05.2018 - 08.2019
- Answered incoming telephone calls to provide store and service information.
- Set up and activated customer accounts.
- Organized client contracts, records and reports to strengthen traceability.
- Upsold products and services to address customer needs and maximize sales.
- Scheduled appointments and conducted follow-up calls to clients.
Sales Associate
Steve Madden
01.2019 - 04.2019
- Maintain store front aesthetic.
- Greet clients/guests and discuss style preferences .
- Receive shipment and uphold stockroom organization.
- Help clientele stay informed on upcoming promotions.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Arts -
Wade College
Dallas, TXSkills
- Microsoft Office (Excel, Word, PowerPoint and Teams)
- Google Workspace (Docs, Sheets, Slides)
- Digital Marketing (Post Promotions, Feed, Stories)
- Shopify (Completing Transactions, Inventory, Sales Data)
- Endear (Client Communication, Creating Stories/Lookbooks)
- Visual Merchandising
- Time management
- Customer service
- Friendly, positive attitude
- Teamwork and collaboration
- Flexible and adaptable
- Organizational skills
Languages
Spanish
Native or Bilingual
Timeline
Front Desk
Deno’s of Highland Park
11.2024 - 04.2025
Sales Associate
La Ligne
01.2024 - 07.2024
Client Advisor
Ganni
10.2022 - 11.2023
Sales Associate
Steve Madden
01.2019 - 04.2019
Secretary
Jaime Rodriguez Paint and Body Shop
05.2018 - 08.2019
Bachelor of Arts -
Wade College
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