Daniella Stakh
Renton,WA
Summary
As a responsible and ready to hit the ground running cybersecurity analyst student with experience in customer success, I'm poised to apply my skills in the workplace. I'm actively seeking an internship opportunity to learn and grow in a dynamic cybersecurity environment while working alongside experienced professionals to enhance my skills and expertise.
Overview
2
2
years of professional experience
Work History
DENTAL ASSISTANT
BIRCH DENTISTRY
02.2024 - Current
- Greeted visitors in a professional manner and provided assistance.
- Performed data entry tasks into various software programs including MS Excel spreadsheets and Open dental.
- Maintained and checked patients compasnie's insurance
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Maintained system backups and performed regular data recovery operations.
- Organized and maintained filing systems, both electronic and paper.
BRAND ASSOCIATE
old navy
08.2022 - Current
- Developed relationships with customers to encourage repeat business.
- Prepared reports on sales performance and customer feedback.
- Process all tasks quickly and accurately per company-defined policies and procedures, with a focus on customer service and with a sense of urgency and pride
- Responded to customer inquiries via phone, email, and in person
- Evaluated daily transactions for suspected fraud or criminal activity.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
Payroll Assistant
Bellevue College
04.2023 - 06.2023
- Maintain and modify payroll records
- File personnel and payroll documents after payroll process is confirmed
- Complete the new hire and termination payroll procedures
- Assist in payroll processing, resolving discrepancies and correcting entries
- Prepare and distribute hard copy or electronic paychecks
- Under the supervision of Payroll Specialist resolve discrepancies in payments as a matter of urgency
- Respond to calls and emails regarding payroll schedule, payroll adjustments, how to navigate the self-service module
- Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
LAB ASSISTANCE
Bellevue college
08.2023
- Provided technical support to staff and customers in person, over the phone, and via email
- Installed new software applications and troubleshot existing software issues
- Maintained system backups and performed regular data recovery operations
- Resolved printer, scanner, fax machine related problems
- Managed inventory of IT equipment including laptops, desktops, phones
- Provided technical assistance and support to clients with Office 365 applications.
- Created user accounts, set up permissions, and monitored system security.
Education
Associate in Arts And Sciences -
Bellevue College
08-2023
Bachelor's degree, Cybersecurity -
Western governance university
Skills
- Attention to detail
- Collaboration
- Critical thinking
- Adaptivity
- Multitasking
- Communication skills
- Time management
- Opereating systems
- Problem solving
- Microsoft Office
- Bilingual (Russian and Englis)
- Insurance Billing
- Helpdesk support
- Technical Troubleshooting
- Hardware understanding
Timeline
DENTAL ASSISTANT
BIRCH DENTISTRY
02.2024 - Current
LAB ASSISTANCE
Bellevue college
08.2023
Payroll Assistant
Bellevue College
04.2023 - 06.2023
BRAND ASSOCIATE
old navy
08.2022 - Current
Associate in Arts And Sciences -
Bellevue College
Bachelor's degree, Cybersecurity -
Western governance university