Daniella "Camille" Bard
Sierra Vista,AZ
Summary
Highly organized with exemplary multitasking, time management and client service skills. Responsible professional willing to go the extra mile to assist others with solving problems. Works productively with diverse personalities and experienced in busy work settings. Equipped to handle fast-paced operations with continuous flow of clients and assignments. Meticulous in completing tasks and always ready to help team members.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Med Tech
Via Elegante
05.2021 - Current
- Interacted with clients and families while demonstrating high standards of performance, teamwork, and compassion.
- Performed client service duties by communicating directly with client, answering questions, and assisting with concerns.
- Maintained client records and reports to enable tracking history and provide accurate and up-to-date information for other medical staff.
- Maintained client confidence and protected facility by keeping information confidential.
- Documented and verified client information using EMAR computer system.
- Organized and maintained client chart filing system to promote quick data finding for staff.
- Utilized multiple computer systems simultaneously to perform job duties.
Certified Nursing Assistant
Haven Health
02.2014 - 05.2021
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with client.
- Cared for clients in skilled nursing facility and delivered high-quality support to meet needs.
- Collected and distributed messages to team members and managers to support open communication.
- Documented client information and care activities in electronic health record.
- Greeted guests at front desk and engaged in conversations while managing check-in process.
- Answered phone system and transferred callers to appropriate department or staff member.
- Completed data entry and filing to keep records updated for easy retrieval.
- Trained new team members on company procedures and issue resolution.
- Organized, maintained and updated information in computer databases.
Waitress
Ranch House Restaurant
02.2011 - 01.2014
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Used cash registers and credit card machines to cash out customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Education
No Degree - Computer Science
Cochise College
Sierra Vista, AZHigh School Diploma -
Rimrock High School
Rimrock, AZ05.2014
Skills
- Client Rapport
- Customer Service
- Payment Processing
- Inventory Management
- Staff Training
- Complaint resolution
- Documentation Management
- Client Monitoring
- Direct Client Care
- Client Documentation
- Conflict Management
- Computer Proficiency
Certification
- LNA - Licensed Nurse Assistant
- First Aid/CPR Certified
- BLS certified
Timeline
Med Tech
Via Elegante
05.2021 - Current
Certified Nursing Assistant
Haven Health
02.2014 - 05.2021
Waitress
Ranch House Restaurant
02.2011 - 01.2014
No Degree - Computer Science
Cochise College
High School Diploma -
Rimrock High School
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