Danielle Abshire
Lafayette,LA
Summary
Versatile Operations Coordinator able to handle all manner of tasks with efficient and hardworking mindset. Manages clerical needs as well as tight delivery schedules, keeping customers satisfied, producing detailed reports, and supervising up to 120 offshore personnel. Bringing 13 years of related experience.
Overview
21
21
years of professional experience
Work History
Operations Assistant
Bailey's Offshore Catering
Lafayette, La
01.2015 - Current
- Assisted operations manager with planning of routine operations and special projects
- Assisted with day-to-day operations of facility, including scheduling and customer service
- Gathered, organized and modeled data to assist management in making key decisions
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Planned, organized and managed work of subordinate staff to ensure that the work is efficient
- Accomplished in a manner consistent with organizational requirements
- Responded to customer requests with information about personnel availability, and status updates
- Directed activities related to dispatching and routing
- Maintained updated records of orders in physical and electronic database
- Communicated all emergencies, delays due to weather and carrier schedule changes to customers
- Documented all changes in computer tracking system.
Operations Supervisor
Offshore Services Of Acadiana
Lafayette, La , United States
04.2008 - 11.2014
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs
- Worked with vendors to make purchases and reconcile invoices
- Ensured compliance with all company standards and procedures
- Collaborated with area managers to evaluate needs and optimize operational plans
- Evaluated upcoming program plans to forecast expected resource needs
- Created and implemented strategies for improving operational efficiency and accuracy
- Motivated and trained employees to maximize team productivity
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Developed and maintained relationships with All customers to retain all job sites
Operations Coordinator
Blue Marlin Services Of Acadiana
Lafayette,, La
08.2004 - 03.2008
- All Aspects of Operations and Human Resources
Education
Associate of Science - Business Administration And Management
South Louisiana Community College
Lafayette, LA04.2021
Skills
- Deadline-oriented
- Timeline management
- Relationship building
- Performance improvement
- Coaching and mentoring
- Verbal and written communication
- Conflict resolution
- Customer service-oriented
- Document management
- Organized
- Budgeting
- Consistently meet goals
- Exceptional communication
- Efficient multi-tasker
- Employee scheduling for up to 120
- Staff training/development
- Processed all payroll
Timeline
Operations Assistant
Bailey's Offshore Catering
01.2015 - Current
Operations Supervisor
Offshore Services Of Acadiana
04.2008 - 11.2014
Operations Coordinator
Blue Marlin Services Of Acadiana
08.2004 - 03.2008
Associate of Science - Business Administration And Management
South Louisiana Community College
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