Danielle Adams
Furlife K9 Training
San Jacinto,CA
1
Language
10
years of professional experience
Business owner and former Walgreens pharmacy operations manager with experience managing client relationships, leading a team of 3–5 employees, and working toward performance targets. Skilled at identifying customer needs, explaining services, resolving concerns, and coordinating follow-through.
Work History
Owner and Lead Trainer
5 Years 9 Months- Managed client relationships from initial inquiry and consultation through training and follow-up support, ensuring personalized service and satisfaction.
- Explained training methods and expectations in practical terms, helping clients apply new skills and maintain progress at home.
- Explained training methods and expectations in practical terms, enabling clients to effectively apply new skills and maintain progress at home.
- Address client concerns, review progress, and adjust recommendations to support ongoing needs and customer satisfaction.
- Coordinated bookings, program schedules, and client communications while overseeing day-to-day business operations to enhance client experience.
- Create social media content and promotions to generate inquiries and communicate the value of training services.
Pharmacy Technician promoted to Pharmacy Operations Manager
4 Years- Led team of 3–5 employees, coordinated staffing schedules, and organized daily pharmacy workflow to ensure efficient operations.
- Monitored operational metrics and aligned daily priorities with established performance targets to enhance service delivery.
- Managed inventory and supported prior authorization processes to help resolve prescription access issues.
- Managed inventory and facilitated prior authorization processes to streamline resolution of prescription access issues.
Education
High School Diploma
Skills
Client management
Consultative sales
Customer education
Problem resolution
Training program development
Performance tracking
Team leadership
Appointment coordination
Resource management
Languages
English
Timeline
Owner and Lead Trainer
Furlife K9 Training
01.2021 - CurrentRead More
Pharmacy Technician promoted to Pharmacy Operations Manager
Walgreens
01.2017 - 01.2021Read More
Yucaipa High School
High School Diploma
Read More