Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DANIELLE A. HELEM

Douglasville

Summary

Experienced professional in all areas of business with stellar client relationship management. Action-oriented with strong ability to communicate effectively with technology, patient, and business audiences.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Clinic Assistant

Fulton County Schools
05.2022 - Current
  • Helped front desk staff register and process patients.
  • Assisted with documenting clinic activities and updated medical records.
  • Improved patient experience by efficiently managing front desk tasks, including appointment scheduling and check-in procedures.
  • Enhanced clinic efficiency through accurate medical record keeping and timely communication with healthcare providers.

Care Partner/ Floater

Wellstar Cobb Hospital
05.2021 - 05.2023
  • Performs basic patient care functions; AOL's, Vital Signs, and ambulation.
  • Supports clinical care by performing clerical functions including preparing and maintaining patients charts, computer order entry, retrieval of data and maintaining unit supplies.
  • Performs approved advanced technical procedures; Phlebotomy, dressing changes, oral suctioning, disconnecting foley catheters,12-lead EKG, bedside blood sugar testing,as well as operating pulse oximetry monitors.
  • Providing customer service and acting as the central communication source on the nursing unit and other activities as necessary.

Nurse Tech

Kennedy Krieger Institute
03.2019 - 03.2020
  • Practiced proper patient identification.
  • Drew blood from patients and transported all specimen samples to a nearby laboratory.
  • Practiced infection control standards when working with patients and equipment.
  • Maintained a clean and organized medical box with proper equipment needed.
  • Being friendly and courteous and sympathetic when it comes to working with patients.

Education

Certified Phlebotomist -

American Academy of Phlebotomy Technicians
03.2019

Certified CNA/GNA - undefined

Baltimore City College Bio Park
04.2017

High School Diploma -

Patterson High School
Baltimore, MD
06-2013

Skills

  • Microsoft Office
  • Excellent Customer Service
  • Dependable
  • Epic Certified
  • Creative Problem Solver
  • Superb Communication Skills
  • Critical thinking
  • Team collaboration

Certification

  • Medical Terminology
  • Basic Life Support CPR
  • Certified Nursing Assistant

Timeline

Clinic Assistant

Fulton County Schools
05.2022 - Current

Care Partner/ Floater

Wellstar Cobb Hospital
05.2021 - 05.2023

Nurse Tech

Kennedy Krieger Institute
03.2019 - 03.2020

Certified CNA/GNA - undefined

Baltimore City College Bio Park

Certified Phlebotomist -

American Academy of Phlebotomy Technicians

High School Diploma -

Patterson High School

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