Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Ames

Budtender
Juneau,AK

Summary

  • 2 years experience handling Marijuana by sorting buds, leaf and "larf". Prepared and packaged product for sale. Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customerswith 2 years of experience. Progressive attitude and laid back demeanor. Well-versed in the production, preparation and sale of marijuana and associated products. Accurate and efficient salesperson with good multitasking and problem-solving abilities. Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills. Reliable Customer Service skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity. Reliable and upbeat Customer Service successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable .relationship-builder with excellent organizational TrimedTrstrengths and superior work ethic.

Overview

15
15
years of professional experience

Work History

Budtender

FireWeed Factory
Juneau, Alaska
01.2018 - 10.2020
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Checked guests' photo identification for validity and age requirements.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Restocked supplies and arranged displays.
  • Maintained strict inventory controls for regulatory compliance across dispensary operations.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
  • Managed high volume of cash with 100% accuracy rate.
  • Read industry publications to maintain knowledge on current and future bud trends.

Office Assistant II Customer Service

State Of Alaska Department Of Commerce
Juneau, Alaska
02.2008 - 06.2020
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Interacted with customers by phone, email or in-person to provide information.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Delivered clerical support by handling range of routine and special requirements.
  • Verified accuracy of business records by consistently updating customer information.
  • Oversaw automated tracking and documentation of data, client correspondence and office operations.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
  • Managed multiple projects simultaneously using organizational and analytical skills.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Entered documents received for processing and applications for business and and professional Licensing inputting the data on State of Alaska computerized systems, following procedures to keep information private.

Education

High School Diploma -

Ketchi
Ketchikan, AK
06.1979

Skills

  • Merchandise Receiving and Handling
  • Merchandising and Display
  • Building Customer Relationships and Loyalty
  • Sales and Promotions
  • Strong Communication and Interpersonal Skills
  • Loss Prevention Goals Monitoring
  • Security Practices
  • Safety and Cleanliness Standards
  • Ability to Lift 40 Pounds
  • Adaptable and Flexible
  • POS Inventory System Operation
  • Locating Merchandise
  • Store Policies and Procedures
  • Engaging with Diverse Customers
  • Excellent Written and Verbal Communication
  • Available Nights, Weekends and Holidays
  • Building Customer Loyalty
  • Flexible Hours
  • Restocking Supplies
  • Computer Proficiency and Microsoft Office
  • Knowledge of Marijuana
  • Cash Counting
  • Constructive Feedback
  • Brand Awareness
  • POS Transactions
  • Discussing Cannabis
  • Closing Procedures
  • Bagging Items
  • Inquiry Response
  • Customer Assistance
  • Team Cooperation
  • Register Opening and Closing
  • Purchase Packaging

Timeline

Budtender

FireWeed Factory
01.2018 - 10.2020

Office Assistant II Customer Service

State Of Alaska Department Of Commerce
02.2008 - 06.2020

High School Diploma -

Ketchi
Danielle AmesBudtender