Danielle Anthony
Williamsburg,VA
Summary
Experienced and adaptable professional with a diverse background in performing collateral duties across various roles and industries. Skilled in attention to detail, multitasking, and collaborating with teams. Offering several years of experience in quality control, shipping, receiving, and inventory management. Highly skilled at optimizing production workflows, leading teams toward the achievement of benchmarks, and maintaining shelf-life standards. Skilled at utilizing heavy equipment. Enthusiastic about leveraging my expertise in a dynamic environment that fosters continuous learning, growth, and professional development. Seeking opportunities where my skills and knowledge are challenged and expanded, to drive meaningful contributions.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Shelf-Life Quality Control Specialist
Stratitia (NMRLC)
Williamsburg, VA
01.2024 - Current
- Conduct inspections and maintain quality standards by following shelf-life policies and procedures.
- Ensuring compliance with medical supply and pharmaceutical regulations by adhering to a complex set of rules and guidelines to guarantee the safety, efficacy, and quality of products throughout the supply chain.
- Analyze for discrepancies by assessing documents, physical locations, collaborating with team members, and utilizing database systems, such as the Defense Medical Logistics Standard Support System (DMLSS). Hospital Information Management System (HIMS). Expeditionary Medicine Systems (EXMEDS). Systems, Enterprise Resource Planning (ERP) systems, Applications, and Products in Data Processing (SAP). DLA Troop Support Medical Master Online (DMMOnline) Catalog, Shelf-Life Extension System (SLES). Business Intelligence Common Services (BCS), Microsoft Office, Excel.
- Improved material tracking efficiency by directly obtaining the Certificate of Analysis (COA) and standardizing shelf-life data from manufacturers, reducing delays caused by incomplete records.
- Reactively addressed and resolved over 680 identified discrepancies, resulting in an 11.22% improvement in shelf-life efficiency and management.
- Perform shelf-life modifications to existing records, ensuring accurate information in warehouse management systems (DMLSS), and apply Freeform labels and documentation, for example, the Certificate of Analysis (COA) form, to material.
- Designed a shelf-life quality control Excel spreadsheet to track discrepancies.
- Pervade counseling to team members on implementing corrective actions to prevent discrepancies from recurring.
- Received and processed incoming shipments, ensuring accurate documentation and materials.
- Utilized warehouse management systems (DMLSS) to categorize and store received products in designated locations. Print and apply labels.
- Followed established procedures for handling hazardous materials, narcotics, and other sensitive items.
- Identify and verify material, ensuring accurate documentation on inventory count sheets, including NSNs, material descriptions, lot numbers, and expiration dates. Print and apply labels while ensuring accuracy in warehouse management systems, DMLSS, and BCS.
- Applied knowledge of DoD disposal procedures and documentation, including the Disposition Report, Defense Logistics Agency Disposition Services (DLADS), and DD Form 1348.
- Trained and instructed new employees on warehouse procedures, including location tracking, reading labels, and accurately recording information in inventory systems (DMLSS, BCS).
- Maintain knowledge of production schedules to perform pre-stowing procedures.
- Conduct routine audits for material allowance and demand forecasting, and perform material transfers in warehouse management systems, DMLSS and BCS, to fulfill appropriate assemblage.
- Prepared material by assemblage, National Stock Number (NSN), descriptions, and quantities, ensuring correct labels and documentation. Relocate material in designated storage areas for packing and shipping.
- Maintained a clean and organized warehouse environment, always adhering to OSHA regulations.
Mailroom Lead
The Mailbox Store/ Stor Moore Self Storage LLC
Yorktown, VA
11.2022 - 12.2023
- Open and close the store, and manage alarm systems as a keyholder.
- Accurately balance registers before each shift, and deposit cash receipts at the end of each shift.
- Ensure the efficient operation of self-storage facilities. Duties include maximizing sales and occupancy, controlling delinquencies, performing required custodial and minor maintenance functions, and other duties as assigned.
- Supervise sales associates during shifts by assigning tasks and providing training.
- Addressing customer inquiries, resolving issues, and ensuring a positive experience.
- Provided service as a notary public for the Commonwealth of Virginia.
- Oversee shipping needs for customers that are walk-ins, and telephone inquiries for FedEx, UPS, USPS, and DHL.
- Scan shipments and print labels for packages.
- Organize and accurately place customers' mail and packages in mailboxes.
- Operate the postage meter machine to accurately weigh and stamp outgoing mail.
- Responded promptly to internal inquiries regarding package status or location.
- Using software such as ShipRite, Excel, and Google Mail, FZ Passport.
- Operate all equipment, such as cash registers, computers, printers, fax machines, laminators, binding equipment, scales, and shipping equipment, for instance, box cutters and tape measures for packing and shipping.
- Tracked and logged all registered or certified mail items for record-keeping purposes.
- Maintained confidentiality when managing sensitive documents or packages addressed to high-level executives, or clients.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Office supervisor/ Material Planner
Tobian Group LLC
Newport News, VA
10.2020 - 07.2022
- Responsible for the entire cycle of products, including acquisition, distribution, delivery, and final disposal.
- Analyze complex distribution systems, design solutions for transportation and warehousing, manage inventory, and implement new technologies to streamline operations from start to finish.
- Manage transportation and delivery schedules to ensure the timely delivery of goods.
- Draft documentation for a wide range of incoming and outgoing correspondence with new and existing clientele, including but not limited to invoices for payment, return documentation, and follow-ups on product condition.
- Organize documents, including the creation of spreadsheets, and retrieval systems.
- Attend and organize weekly staff meetings.
- Excellent oral and written communication skills to assist in telephone conferences, Zoom meetings, and all types of clientele, with reassurance of their needs and wants.
- Use various software (Microsoft Excel, Inventory Lab, Scan Power, Linux, Adobe, Microsoft Word, QuickBooks, and SAP).
- Compiled data from various sources into spreadsheets for analysis purposes.
- Assisted with recruitment processes, including interviewing potential candidates.
- Maintained an inventory of office supplies by ordering materials as needed.
- Supervised, trained, and mentored staff members in the use of office equipment and procedures.
- Processed invoices from vendors in a timely manner to avoid late payment penalties.
- Created purchase orders to replenish stock items when necessary.
- Developed, implemented, and maintained office systems, policies, and procedures for record keeping, filing, and other administrative activities.
- Provided technical support to staff members using computers, or other electronic devices.
Sales Associate Lead
Verizon Wireless
Poquoson, VA
12.2019 - 04.2020
- Open and close the store, and manage alarm systems as a keyholder.
- Answered incoming telephone calls to provide information about products, services, store hours, policies, and promotions.
- Retained product, service, and company policy knowledge to serve as a resource for both coworkers and customers.
- Qualifying key points to include, but not limited to, multi-tasking, versatility, computer proficiency, self-direction, collaboration, strong problem-solving, and analytical abilities.
- Coached and informed team members on security risks and loss prevention to aid in mitigating store theft.
- Trained sales employees in effective sales, service, and operational strategies to maximize team performance.
- Prepared cash deposits with zero discrepancies.
- Helped customers sign up for loyalty programs, and submitted completed paperwork.
- Consistently met deadlines both independently and in a team setting.
- Recognized as a top performer within the sales team for consistently meeting or exceeding sales quotas on a monthly basis.
- Consistently worked overtime hours to ensure smooth company production during busy seasons.
- Organized merchandise with signage and appealing displays to encourage customer sales, and to move overstock items.
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals, which ensured company growth by aiding in positive consumer feedback.
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed.
- Maintained a clean and organized work environment to enhance the shopping experience for customers.
Supervisor
Walgreens Boots Alliance
Newport News, VA
09.2012 - 09.2019
- Analyzing sales trends, inventory levels, and other relevant data helps businesses make informed decisions about purchasing, restocking, and promotional strategies.
- Ensured compliance with medical supply and pharmaceutical regulations.
- Ran daily reports to assess performance and make proactive adjustments.
- Accurately balance registers before each shift, and deposit cash receipts at the end of each shift.
- Oversaw schedules, payroll, accepted time-off requests, and found coverage for shifts.
- Enhanced operations and boosted efficiency through employee training and coaching, as well as the creation of day-to-day work schedules and assignments.
- Cross-trained in every store role to maximize operational knowledge.
- Uphold company standards and compliance requirements for operations and cleanliness of all areas.
- Tracking shelf-life information, for example, expiration dates, ensuring products are used or disposed of appropriately.
- Established, enforced, and updated policies keep businesses agile and responsive to changing market conditions.
- Remaining calm and professional in stressful circumstances, and when dealing with unhappy customers, effectively diffusing situations.
- Interacted with prospects and customers at various events, including trade shows, seminars, and workshops.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Created new strategies for improving customer service standards within the organization.
- Implemented quality control measures, significantly reducing error rates.
Education
High School Diploma -
Warwick High School
Newport News, VAAssociate of Business Administration -
Virginia Peninsula Community College
Hampton, VA 05.2001 -
Skills
- Quality control
- Data analysis
- Attention to detail
- Team collaboration
- Organizational skills
- logistics engineer
- Distribution management
- Inventory management
- Spreadsheet design
- Problem solving
- Time management
- Operating systems
- Logistics analysis
- Verbal and written communication
- Shipping and receiving
- Database management
- Regulatory compliance
- Strategic planning
- Supply chain management
- Customer service
Certification
- CLM 103 Quality Assurance Auditing
- LOG 0360 The DoD Shelf-Life Program
- LOG 0130 DoD Packaging
- LOG 0140 Packaging of Hazardous Material
- LOG 0050 Developing a Life Cycle Sustainment Plan (LCSP)
- LOG 3570 Defense Business Systems and Logistics
- DHA-US001 HIPAA and Privacy Act Training
- JMESI-US053 Leadership: Diversity - Decision-based Module
- JMESI-US053 Seasonal Influenza Vaccine Cold Chain Management
- DHA-US316 DMLSS: Basics
License
- Driver's License
- Forklift license
- Certified Equipment Operator (Stand-up narrow aisle & Sit-down 4-6K forklift).
- Obtained and can maintain security clearance.
- Notary Public for the Commonwealth of Virginia
References
References available upon request.
Timeline
Shelf-Life Quality Control Specialist
Stratitia (NMRLC)
01.2024 - Current
Mailroom Lead
The Mailbox Store/ Stor Moore Self Storage LLC
11.2022 - 12.2023
Office supervisor/ Material Planner
Tobian Group LLC
10.2020 - 07.2022
Sales Associate Lead
Verizon Wireless
12.2019 - 04.2020
Supervisor
Walgreens Boots Alliance
09.2012 - 09.2019
Associate of Business Administration -
Virginia Peninsula Community College
05.2001 -
High School Diploma -
Warwick High School