Reliable and compassionate professional with strengths in customer relations, attention to detail, and clear communication. Skilled in building trust with individuals from diverse backgrounds and adapting effectively to changing environments. Dedicated, hardworking, and eager to continue growing through meaningful, people centered work.
Overview
16
16
years of professional experience
4021
4021
years of post-secondary education
Work History
Manager
SLC Liquidation Warehouse
Raymond, WA
08.2022 - Current
Managed vendor communications and procurement schedules to maintain consistent product availability.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
Handled customer complaints in a professional manner.
Performed cashier duties such as accepting payments, issuing receipts and counting money back.
Answered phones in a courteous manner while providing excellent customer service.
Oversaw inventory management and maintained accurate stock levels.
Analyzed operational procedures to identify areas for improvement.
Enforced customer service standards and resolved customer problems to uphold quality service
Sales Associate
Target
Bakersfield, CA
01.2010 - 03.2013
Attended weekly team meetings to review performance goals and objectives.
Maintained cleanliness of store environment including floors, windows, displays.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
Medical Assistant
Poly Medical Clinic
Bakersfield, CA
01.2011 - 01.2012
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Organized patient charts before each day's clinic sessions began.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Organized charts, documents and supplies to maintain team productivity.