Danielle Austin
Summary
Compassionate massage therapist with sincere and warm approach to massage. Contributes to supportive team environment to advance massage skills and education. Dedicated to promoting health, healing and well-being through therapeutic massage remedies.
Overview
8
8
years of professional experience
Work History
Massage Therapist/Aesthetician
Egia Day Spa
01.2019 - 01.2023
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Performed skincare treatments tailored to each clients including, hydrofacials, microdermabrasion, organic peels, dermaplaning, and high- frequency.
- Incorporating education and recommending precise skin care products tailored for each client and their skincare goals.
Massage Therapist/Aesthetician
By The Sea Day Spa
02.2015 - 03.2020
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided body treatments, to cleanse, exfoliate , detox, hydrate, and relax.
Massage Therapist
The J House Spa
05.2019 - 02.2020
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
Education
Associate of Science - Nutrition Sciences
Gateway Community College
New Haven, CT05.2017
Skills
- Anatomy
- Customer Consultation
- Swedish Massage
- Sports Massage
- Deep Tissue Massage
- Prenatal Massage
- Body Treatments
Timeline
Massage Therapist
The J House Spa
05.2019 - 02.2020
Massage Therapist/Aesthetician
Egia Day Spa
01.2019 - 01.2023
Massage Therapist/Aesthetician
By The Sea Day Spa
02.2015 - 03.2020
Associate of Science - Nutrition Sciences
Gateway Community College