Danielle Bachelder
Milford,NH
Summary
Veteran Billing Manager focused on team efficiency, accuracy, and success, while producing high-quality work. Enthusiastic about taking billing operations to the next level by way of a hands on leadership style and skilled problem solving. While working directly with the Director of RCM, certain skills and experiences were acquired that wouldn't normally fall under a Billing Manager.
Overview
6
6
years of professional experience
Work History
Billing Manager
Orchard Medical Management
09.2018 - Current
- Promoted to Billing Manager within 8 months of hire as a Billing Specialist
- Migrated a $16MM client to new EMR without disruption to cash flow
- Monitor claims processing trends and leverages technology to mitigate insurance denials, appeals, and lost revenue to clients
- Addresses client concerns and ensures timely resolutions
- Gather monthly trends to see how clients are performing MOM and YOY
- Train and mentor staff on procedures, compliance requirements and collections techniques
- Prepare internal and regulatory financial reports, balance sheets and income statements
- Created new standard operating procedures improving billing accuracy and cash flow
- Conduct performance reviews and implement improvement plans
- Support and work directly with Director of Revenue Cycle Management with special projects and additional job duties
Medical Office Manager
Apple Therapy Servives (c/o Orchard Medical Mgmt)
09.2017 - 09.2018
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
- Tracked, requested, and entered authorizations accordingly to insurances and our contracted terms
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
- Managed 4 employees with various personalities and from different cultures for large 5-physician practice.
Education
Bachelor of Science - Business Management
Norwich University
Northfield, VT05.2010
Skills
- Organizational leadership
- Workflow optimization
- Project management
- Coding and compliance
- Accounts Payable and Receivable
- Employee training and development
- Operational oversight and benchmarking
- AllScripts (rCX, PayerPath, Targit), eClinical Works, Raintree, WebPT/TheraBill, Casamba, WayStar, CareTracker, eMDs
Timeline
Billing Manager
Orchard Medical Management
09.2018 - Current
Medical Office Manager
Apple Therapy Servives (c/o Orchard Medical Mgmt)
09.2017 - 09.2018
Bachelor of Science - Business Management
Norwich University
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