Danielle Barrow
Tremont City,OH
Summary
Dynamic and results-oriented professional with extensive experience at Nextech, specializing in team management and Microsoft Office. Known for enhancing account portfolios and optimizing operational efficiency, with a proven ability to develop training programs and foster strong client relationships. Successfully managed multiple accounts and regional budgets, consistently driving growth and surpassing targets. Core competencies include strategic planning, financial oversight, and performance improvement.
Overview
1
1
year of professional experience
Work History
Account Manager
Nextech
Plain City, OH
07.2024 - Current
- Facilitated seamless communication between customers and operational staff.
- Scheduled routine discussions for problem resolution.
- Increased account portfolio.
- Provided training and guidance to new Account Managers.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
Regional Service Manager
Nextech
Plain City, OH
12.2023 - 07.2024
- Directed scheduling efforts to optimize dispatcher and technician productivity.
- Verified onsite technician hours against quoted standards.
- Produced timely and precise customer quotes.
- Maintained rigorous compliance with all safety guidelines.
- Provided technical support for customers in the field and resolved escalated customer service issues.
- Managed regional budget and expenses associated with servicing customers.
Education
High School Diploma - General Education
Yuba City High School
Yuba City, CA, United States12.2005
Skills
- Team management
- Management of remote employees
- Microsoft Office Proficiency
- Training and development
- Scheduling
- Skilled multi-tasker
- Reliable Task Contributor
- Account development
- Management collaboration
- Client rapport
Accomplishments
- Assisted in account management.
- Promoted to lead CSR after 10 months of employment.
Timeline
Account Manager
Nextech
07.2024 - Current
Regional Service Manager
Nextech
12.2023 - 07.2024
High School Diploma - General Education
Yuba City High School
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