Danielle Begay
Pueblo,CO
Summary
Organize and dependable candidate, successful and managing multiple priorities with a positive attitude willingness to take on added responsibilities to meet goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Experience Specialist
Best Buy
10.2020 - 11.2024
- Responded proactively a positively to rapid change.
- Welcomed customers and helped determined their needs.
- Met customers call guidelines for service levels, handle time and productively.
- Use POS system to enter orders, process payments and issue receipts.
- Worked closely with shift manager to solve problems and handle customer concerns.
Health Care Technician II
Colorado Department of Human Resources
06.2023 - 06.2024
- Maintained a clean and organized work environment, contributing to overall safety and hygiene standards.
- Maintains awareness of all 1:1, special precautions for each patient. Responds to duress alarm.
- Assures all assigned duties are complete and documented each shift.
- Report changes in patient condition or complaints such as pain or other medical needs to the RN.
- Enhanced patient comfort by providing attentive and compassionate care.
Patient Attendant
Parkview Medical Centre
09.2020 - 07.2023
- Answer patient calls, assessed needs, and offered qualified support.
- Help patients complete daily activities for daily living.
- Cleaned, sanitized and moved hospital equipment.
- Keeping HOB at 30 degrees unless contraindicated.
- Assuring call light,phone, water and other necessities are within patients reach as appropriate.
- Preventing a patient from committing suicide by maintaining continual visual observation.
Education
Associate of Science - Biochemistry
Colorado State University
Pueblo, CO08-2024
High School Diploma -
East High School
Pueblo, CO06-2017
Skills
- CRM software
- Health Care Expertise
- Microsoft Office Programs (Word, Excel, PowerPoint, Access, Outlook)
- Good decision-making and problem solving
Certification
- Basic Life Support (BLS) & CPR
- QMAP certified
Timeline
Health Care Technician II
Colorado Department of Human Resources
06.2023 - 06.2024
Customer Experience Specialist
Best Buy
10.2020 - 11.2024
Patient Attendant
Parkview Medical Centre
09.2020 - 07.2023
Associate of Science - Biochemistry
Colorado State University
High School Diploma -
East High School
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